Post Reply Cancel membership and unsubscibe
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Posted 1/16/14
How do I cancel the free subscription on this site, this is ridiculous apparently I'm not the first one? I can't cancel my account until the free subscription is done.

Guardian of A/M/P
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Yo Mama's House
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Posted 1/16/14

senntao wrote:

How do I cancel the free subscription on this site, this is ridiculous apparently I'm not the first one? I can't cancel my account until the free subscription is done.



Just go into https://www.crunchyroll.com/acct/?action=status to cancel.

If you need further help and just in case of complications, refer to these guys: http://www.crunchyroll.com/help?topic=contact
The Wise Wizard
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Posted 1/17/14

senntao wrote:

How do I cancel the free subscription on this site, this is ridiculous apparently I'm not the first one? I can't cancel my account until the free subscription is done.


Some people start a free membership, and having no intention of continuing it, try to cancel immediately and find out they can't do so, receiving a message their payment method is still being authorized. If that is the case, wait 24-48 hours and try again and it should work. If it does not, or it has been more than 2 days since you started your trial, contact customer service via the "Contact Us" link at the bottom of any page.

Please be aware that when you cancel a free membership trial, it stops immediately. You do not get the remainder of the trail period as a premium member.

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