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Post Reply PS3 app broken?
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29 / M / san antonio tx
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Posted 1/24/14
The ps3 app has a series of serious problems

part 1: the forced reset: while watching crunchyroll in the middle of shows the app will force the ps3 to reset completely

2: the manual reset/freeze: during a show the app will freeze up completely forcing the user to turn off the ps3 using the button on the system which then beeps three times to let the user know it crashed.

3: loading problem mid show: while watching the show it'll stop the show and continuously load until you back out of the show and reload it

4: loading problem preshow: while originally loading the show (the little circular loading symbol is active) the load will never go on, the app becomes non responsive and must be shut off to be restarted from the XMB (ps3's menu)


i do not plan to by a ps4 due to the fact that they make you pay to play online (therefore to watch crunchy roll i'd have to pay an extra fee Sony doesn't really deserve) and while i have a phone nook and laptop my ps3 is my main way i watch crunchyroll so it'd be awesome if the app could be repaired! (especially since you have to have a premium account to watch it on the ps3)
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53 / M / Portland, Oregon
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Posted 1/24/14
Do you have an old system?
My old PS3 used to have issues, butbI bought a new one over a yer ago and
CR runs like a dream,never any problems.
Could your harddisc be very full?
I'm not an engineer so I can only guessMaybe youhave some virus?
20761 cr points
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23 / M / Iowa
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Posted 1/24/14 , edited 1/24/14

sephirothtx wrote:
i do not plan to by a ps4 due to the fact that they make you pay to play online (therefore to watch crunchy roll i'd have to pay an extra fee Sony doesn't really deserve) and while i have a phone nook and laptop my ps3 is my main way i watch crunchyroll so it'd be awesome if the app could be repaired! (especially since you have to have a premium account to watch it on the ps3)


Actually PSN plus is only required to play multiplayer. Netflix, Crunchyroll and many offline are all free, minus your internet bill and price of the console, of the PS4. You're thinking of microsoft.
Posted 1/25/14
You have a PS. There's your issue right there.
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25 / M / Shirley, NY
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Posted 1/25/14
I have issues with it all the time as well. However, I find that after each episode, when I'm back at my queue, it gets REALLY slow. And I mean like every friggin time. It's most notable when I'm watching all the latest episodes of the anime I'm current with. Every time I try to select another one, I have to quit the app and reload it. If I'm marathoning an anime, I find that it's pretty good for a few episodes straight, but eventually the video gets all jittery while the audio is playing smoothly, so it gets out of synch. By the way, I have the older fat 80 GB PS3, so it could just be that. I've heard that the newer slim ones don't really have problems, which I can believe. I bought my PS4 on release day and let me tell you what an absolute breath of fresh air it is to watch CR on it! It really plays like a dream with (so far) no problems at all! Also, the PS plus thing is only for games with multiplayer. Streaming apps aren't affected by it, so you can totally watch from it fine without the subscription (though I definitely recommend the subscription regardless. Its worth it with all the different games that are available for free and the sweet discounts).
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34 / M / Houston
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Posted 1/25/14
"You have a PS. There's your issue right there." - Lol, wrong. Now if you're talking 360 or Wii, yes...that is a major problem.

The 360 only has one good game on it - Dead or Alive: Xtreme 2. And the Wii is a gimmicky, family system with few real games on it. 90% shovelware and 10% zombie'd exclusive titles.

But the others gave you some real solutions, check your firmware, check your model, check your network connection even via the settings and be sure you've got enough speed going on it. Good luck friend!
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29 / M / san antonio tx
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Posted 1/27/14
now now people, i'm an ps3 fanboy, however i'm no Microsoft fanboy, however the whole pay to play crap is crap, it's why i never touched a 360 and why i will never touch a ps4, we pay to own the system, to own the games, we pay our INTERNET PROVIDERS way more money than we should to use the internet, where does sony and micro get off charging us even more for 3 things we already pay for, four if you count some games require a subcription. now i'll have to pay a ps4 (400) a internet subscription from att (several hundred a month in our package) and ESO (probably 60 bucks) plus i'll have to pay elderscrolls ridiculous pay to play fee which is expected of most mmos (though it is a bit high) AND i'll have to pay playstations illogical fee so i can even play the damned game at all?


BACK TO TOPIC, fix crunchyrol please >.<
17562 cr points
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26 / M / NY
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Posted 1/27/14

theguzzz wrote:

I have issues with it all the time as well. However, I find that after each episode, when I'm back at my queue, it gets REALLY slow. And I mean like every friggin time. It's most notable when I'm watching all the latest episodes of the anime I'm current with. Every time I try to select another one, I have to quit the app and reload it. If I'm marathoning an anime, I find that it's pretty good for a few episodes straight, but eventually the video gets all jittery while the audio is playing smoothly, so it gets out of synch. By the way, I have the older fat 80 GB PS3, so it could just be that. I've heard that the newer slim ones don't really have problems, which I can believe.


I have the same exact issue with my PS3, which is the 120GB slim model with more than half the HDD free. It usually works alright to boot to the CR app menu and play one episode, but if I watch more than one in succession I experience the jittery/out of sync audio and video issue, if not a complete freeze up resulting in the app crashing and a manual system reboot to fix the problem. I also get a freeze up when I browse the episode list from a series page a lot. I too see a slowdown when I finish an episode and scroll through my queue; it has to reload the screen with the new info and maybe it is not fully loaded and needs more load time or something? The PS3 still works better than the web browser on my PC during peak viewing hours though; CR's videos tend to timeout from late afternoon to early evening for me on PC, but work fine on PS3 during the same time period. I've read somewhere this has to do with different CDNs for PC based content delivery and app based ones.
9468 cr points
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F / LA, CA
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Posted 1/28/14 , edited 1/28/14

sephirothtx wrote:

The ps3 app has a series of serious problems

part 1: the forced reset: while watching crunchyroll in the middle of shows the app will force the ps3 to reset completely

2: the manual reset/freeze: during a show the app will freeze up completely forcing the user to turn off the ps3 using the button on the system which then beeps three times to let the user know it crashed.

3: loading problem mid show: while watching the show it'll stop the show and continuously load until you back out of the show and reload it

4: loading problem preshow: while originally loading the show (the little circular loading symbol is active) the load will never go on, the app becomes non responsive and must be shut off to be restarted from the XMB (ps3's menu)


i do not plan to by a ps4 due to the fact that they make you pay to play online (therefore to watch crunchy roll i'd have to pay an extra fee Sony doesn't really deserve) and while i have a phone nook and laptop my ps3 is my main way i watch crunchyroll so it'd be awesome if the app could be repaired! (especially since you have to have a premium account to watch it on the ps3)


I have the same issue. I have experienced all 1-4 problems.

In my queue page, I need to wait for all the shows to load, and not browse too fast, because if I do, either the app freezes or my ps3 completely resets on its own.

After watching 1-3 episodes while marathoning some shows, the next episode would not load, and then I have to reset the app.

Crunchyroll stuff, please look into this. Thank you!
8267 cr points
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M
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Posted 1/28/14

sephirothtx wrote:



Could I perhaps redirect you to this section?

http://www.crunchyroll.com/forumcategory-571925/playstation-3

There might be someone who can help you there!
14114 cr points
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27 / M / Fresno CA
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Posted 1/28/14
I have used the app on ps3 and xbox its pretty unreliable on both, and for that matter the website itself isnt very reliable... most of the free sites i visit work better. Previously watched episodes always start at the end for me on the console apps which is just inconvenient really. I was just trying to watch gurren laggan again and after it froze 3 times i had to refresh a few times to get it going. It now stopped right at the climax of the episode and i give, gonna go to a different site to watch it later lol. Why am I still paying for this?...
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45 / M
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Posted 1/29/14
Getting constant lockups too. Its getting to the point that I'm wondering what I'm paying for....
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29 / M
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Posted 1/31/14

sevenhells wrote:

You have a PS. There's your issue right there.

Pretty much, yeah. I never had any of these problems with the Xbox app. I was trying to use PS3 today because its wireless but I gave up and just ran a wire across my floor so I can use Xbox. Even plugging my laptop into my TV is a better solution.

btw, I can have my laptop sitting in the exact same spot as my PS3 and it literally gets more than twice the download speed from wifi.
20051 cr points
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Posted 2/1/14
yeah i've been having trouble with the app since day one. i support anime but CR kinda sucks. like today log horizon is updated for ep 18 but ep 18 is not there on the ps3 once you go to the list of eps. resets, crashes, watch too many eps it slows down. something that never happens on the free sites.
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30 / M / USA
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Posted 2/1/14

itachi-san2k9 wrote:

yeah i've been having trouble with the app since day one. i support anime but CR kinda sucks. like today log horizon is updated for ep 18 but ep 18 is not there on the ps3 once you go to the list of eps. resets, crashes, watch too many eps it slows down. something that never happens on the free sites.


It was missing off all devices, something up on the crunchyroll backend when you have to find other links just to find them on the PC.
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