Post Reply Redownload
31005 cr points
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29 / M
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Posted 1/31/14
So I bought the Anime Studio Pro 9 when it went on sale for cheap. The key provided was the incorrect key for it, however. I filled out the report thing and got an email saying that the version I downloaded was wrong. They said that they fixed the download link and that I should redownload the program and it should work fine.

That said, I don't know how to redownload it. I've searched my order history, I've checked the store. Apart from buying it again (not an option for me) I haven't a clue where the option to redownload it is. Have I glanced over it and missed it somewhere? Any help would be appreciated.
59752 cr points
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31 / M / Dallas, TX
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Posted 1/31/14

theptah wrote:

So I bought the Anime Studio Pro 9 when it went on sale for cheap. The key provided was the incorrect key for it, however. I filled out the report thing and got an email saying that the version I downloaded was wrong. They said that they fixed the download link and that I should redownload the program and it should work fine.

That said, I don't know how to redownload it. I've searched my order history, I've checked the store. Apart from buying it again (not an option for me) I haven't a clue where the option to redownload it is. Have I glanced over it and missed it somewhere? Any help would be appreciated.


However you downloaded it the first time, follow those same steps?
106667 cr points
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57 / M / U.S.A. (mid-south)
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Posted 1/31/14

theptah wrote:

That said, I don't know how to redownload it. I've searched my order history, I've checked the store. Apart from buying it again (not an option for me) I haven't a clue where the option to redownload it is. Have I glanced over it and missed it somewhere? Any help would be appreciated.

Did you originally receive an e-mail with the download link?

31005 cr points
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29 / M
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Posted 1/31/14
So, yeah. It was in the email with the key. Dunno how I missed it the first several times I looked. Thank you internet people!
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