Post Reply "Change Card" link?
22068 cr points
Send Message: Send PM GB Post
26 / F / California
Offline
Posted 2/3/14 , edited 2/3/14
I am trying to use a different card to pay for my monthly Premium account.

On this link ( http://www.crunchyroll.com/help?topic=payments ) it says:





To change from one Credit Card to another Credit Card:

Update the Credit Card on your account
Go to your Premium Membership Status page
Click on the "Change Card" link
Enter the new Credit Card information and click "Update Card"


Where is the "Change Card" link on the Premium Membership Status page? ( https://www.crunchyroll.com/acct?action=status ). I do not see any link to allow me to update my credit card info.

Thanks in advance.
58678 cr points
Send Message: Send PM GB Post
30 / M / Dallas, TX
Online
Posted 2/3/14

yuumeko wrote:



It's to the right of your "Current Card" details.
22068 cr points
Send Message: Send PM GB Post
26 / F / California
Offline
Posted 2/3/14 , edited 2/3/14
I must be seeing a different screen because I don't see that option. This is a screenshot of my Premium Membership Status page

58678 cr points
Send Message: Send PM GB Post
30 / M / Dallas, TX
Online
Posted 2/3/14

yuumeko wrote:

:( I must be seeing a different screen because I don't see that option. This is a screenshot of my Premium Membership Status page


It may be because you're currently paying with PayPal. You may have to cancel just before your membership renews for the next month and re-subscribe with a credit card.

You can /contact customer service to see if there are any other options to make this change.
Otter Modder
42360 cr points
Send Message: Send PM GB Post
23 / M / Florida
Offline
Posted 2/3/14
The link might be this one, but like eye said, it is currently being paid through paypal, so you'll just get an add card screen like I do. You can add the different card in paypal and have it set to use that one for payments, though.
22068 cr points
Send Message: Send PM GB Post
26 / F / California
Offline
Posted 2/4/14
Thank you!
You must be logged in to post.