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Post Reply Crunchyroll Website lag is a nightmare
The Wise Wizard
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Posted 2/18/14

G0GOPANDA wrote:

It's also taking ages for the forums to load.

People reporting problems with the website being slow is a much more recent phenomenon. I would not expect it goes through the content delivery network as video does, and even if it did, it is very low bandwidth compared to even 360p video.

When Funimation was having their issues with slow website loading, everyone seemed to be affected. I certainly don't recall seeing anyone say they had no problem. By contrast, I can report the forums here at CR as as quick as usual for me. You'll also note some people reporting issues with the video make no mention of the website itself being slow.

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25 / M / Inside Lorreen's...
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Posted 2/18/14
Judging by others in this thread and what you all have said. I am going to guess there is something between Verizon and CR. My interwebs is rather shoddy overall, at least in my opinion. But I don't have much problems on CR when it isn't just everywhere on the internet being slow for me.

My friend uses Verizon I do believe, and he has said on CR he gets insanely slow speeds as well, making most things on CR nearly impossible to watch.
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26 / M / FL / USA
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Posted 2/21/14 , edited 2/21/14
Good to know it isn't just me. I use Verizon and have a 60/30 connection but I can rarely get through an entire episode without stuttering. Recently in the past couple weeks the site overall has been slow for me. Weird thing is for both my computers the site/videos are slow, but I have no problems at all watching episodes on my phone while connected to wifi.
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Posted 2/21/14 , edited 2/21/14
According to this article the link between Cogent(which hosts not just Netflix but CR as well according to my traceroute) is oversaturated so ANYTHING using Cogent for Verizon customers will be affected.

http://arstechnica.com/information-technology/2014/02/netflix-packets-being-dropped-every-day-because-verizon-wants-more-money/

To hell with Verizon! A VPN might help if the link is different, basically taking a different route to get to CR by jumping from Verizon to whatever ISP the VPN is hosted on, then from their border to the cogent one. I have FiOS myself, CR without a VPN takes at times over a minute to load a page, a couple seconds with. I've yet to test with my Roku as I am waiting for a new router that will let me keep a permanent VPN connection.
The Wise Wizard
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Posted 2/21/14

AkumaOfVoid wrote:

Weird thing is for both my computers the site/videos are slow, but I have no problems at all watching episodes on my phone while connected to wifi.

CR uses a different content delivery network for the web browser Flash streams than those for the device apps.

It isn't that unusual for someone having a problem on one to not have a problem on the other.

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Posted 2/23/14 , edited 2/23/14
Same with me. I live in New York, have a great computer, an 85/40 connection (75/35 advertised) with Verizon FiOS, and it takes so long to navigate between crunchyroll pages. I also have stutter lag occasionally, but that's been a known problem for a long time now.

This just recently started happening a week or two ago and it's really annoying. Every time I try to go to the homepage or the page of a video/forums it takes sometimes up to 2 minutes to load, with me constantly refreshing in between. Anything from changing password, viewing subscription, etc. The entire site lags whenever I try to navigate through it. Usually once I get to a video page, the video works fine, but just getting to that page takes a minute or longer. It's ridiculous. This only applies to crunchyroll, and from what I can tell, this is only happening to Verizon customers for some reason.

It is very annoying and I hope the mods have taken notice of this and can just reply so we know they're aware of the problem..I bought a 1 year subscription on black friday and I hope this doesn't go on for too much longer..
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24 / M / Chicago, USA
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Posted 2/23/14
Oh good, I thought I was the only one with this problem. Yeah this just started about a week or two ago for me. It's just Crunchyroll too. Pretty sad about it...=[
jomuyo 
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Posted 2/23/14
I don't mean to pile on Verizon, but after a heated phone call with Verizon FiOS tech support I suddenly feel less guilty. I have a 35/35 connection with Verizon FiOS in Virginia, and I have experienced extremely long lags in not only Crunchyroll's website, but on the iPhone app and the AppleTV app as well. I also experienced similar lag on the Roku app too.

Though curiously when I switched off WiFi on my iPhone, and navigated around the Crunchyroll app using AT&T's LTE network. The lag was completely gone. I then went to my desktop to see if I could repeat the same experiment. With my desktop connected to my wired network (through Verizon FiOS), I navigated around CrunchyRoll's website. Trying to navigate to a page that was listing the episodes for Kill La Kill took an astounding 3 minutes and 30 seconds to load completely. I then unplugged the ethernet port, fired up my hotspot on my iPhone, and got my desktop to connect to it. I then resumed navigating around CrunchyRoll's website, and every page took only 2 or 3 seconds to fully load. Even Kill La Kill's episode listing page took only 3 seconds to load. This definitely points to some sort of issue in Verizon's network.
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35 / M / Staten Island, NY...
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Posted 2/24/14
Verizon FiOS fucking sucks. 80 Mbps, yet they throttle you from using it for streaming. What else am I going to do with 80 Mbps. I can't wait for a class action lawsuit against Verizon. I would certainly jump in on it.
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Posted 2/25/14

essex1 wrote:

The stuttering and freezing videos isn't even the worst.

It takes me anywhere from 1-3 minutes to navigate inbetween pages. It used to be fast when I signed up a month ago. In the past week or so this has been getting worse.

Please fix this.


Cruchyroll isn't even using notorious script like for example JavaScript no matter how good your computer is with high-end GPUs you will still need a fast internet connection to be able to receive and process into your computer. Try to stop watching XXX films this include all those Hentai if you watch them, avoid pirating any software no matter how much they say they don't have any virus other people can target those and smear it with viruses, and avoid going into un-trusted sites and use AVAST a free anti-virus software that will aide you preventing from going to un-trusted sites.

Or if none of them is the answer turn off any unnecessary software that are using your internet connections like anti-virus, game portals (STEAM,ORIGIN,AERIAGAMES, ETC...), drivers updates, with an exception to web-browsers or install ubuntu as its uses less processing power and space on your hard-drive and nothing can infiltrate it as it needs your permission and highly likable for most of us. If you're a frequent gamer switching to Ubuntu will be tough as not many games, if you play any of the popular brand like BF3 or 4 or CoD that requires WIndows then all you can do is have Ubuntu on dual booth and only use it for web-browsing, if not then Ubuntu is a perfect OS for everything like video, photo, and music editing does way better than MAC if you're into all those stuff and you won't have to worry about purchasing to upgrade or buy any anti-virus as its not prone to it.

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Posted 2/25/14
It's gotten pretty bad. I literally can't watch anything during prime time even at SD. To add insult to injury, a lot of the people who are complaining are also premium members. One would think that premium members would have better service than free members. Despite this, I don't think that CR is solely to blame. I think that ISPs are guilty of throttling websites with high traffic, especially since the Net Neutrality ruling.


Deergab wrote:

Cruchyroll isn't even using notorious script like for example JavaScript no matter how good your computer is with high-end GPUs you will still need a fast internet connection to be able to receive and process into your computer. Try to stop watching XXX films this include all those Hentai if you watch them, avoid pirating any software no matter how much they say they don't have any virus other people can target those and smear it with viruses, and avoid going into un-trusted sites and use AVAST a free anti-virus software that will aide you preventing from going to un-trusted sites.



I can't tell if this is a serious suggestion or a joke. Somehow I doubt that everyone's issue in this thread is malware from downloading porn. I'm also baffled when people suggest that someone download an antivirus because at this point everyone should have an antivirus.
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Posted 2/26/14
After seeing everything from everybody, I'm betting it is Verizon causing this. So, I will be switching to Time Warner Cable.
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