Post Reply Help Canceling and then redoing subscription?
2021 cr points
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23 / M / Florida
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Posted 2/10/14
Hello, I would like to cancel my premium CR account that I acquired through iTunes (horrible decision) and then I would like to upgrade to the full premium account (the 11.95$ plan) but I cannot figoure out how to unlink my CR account from iTunes, I had gotten it through iTunes on my Apple TV, but BTOOOM! was not on Apple TV so I got rid of it, and I would like to do it through the website. Please help
Guardian of A/M/P
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Yo Mama's House
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Posted 2/10/14
Best and probably fast way is going through the "Contact Us":
http://www.crunchyroll.com/help?topic=contact

Or contacting one for the support mods.

They'll help you out with that. Hope that works.
2021 cr points
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23 / M / Florida
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Posted 2/10/14 , edited 2/10/14
Yea, I put in a ticket, hopefully theyll get to it soon. Thinking about just making a new account because I would like to use my "name", I have a certain name I use for everything
Guardian of A/M/P
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Yo Mama's House
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Posted 2/10/14
Well, if you want to make a new account, just be sure that you have everything situated with this one before deleting. As a failsafe, you can't delete your account as long as you have a membership with crunchyroll.

Have fun with that.
The Wise Wizard
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56 / M / U.S.A. (mid-south)
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Posted 2/11/14

DefiantFew wrote:

Hello, I would like to cancel my premium CR account that I acquired through iTunes (horrible decision) and then I would like to upgrade to the full premium account (the 11.95$ plan) but I cannot figoure out how to unlink my CR account from iTunes, I had gotten it through iTunes on my Apple TV, but BTOOOM! was not on Apple TV so I got rid of it, and I would like to do it through the website. Please help

Regarding BTOOOM! not being on your Apple TV, make certain you go into Video Preferences here on the website and enable "Show Mature Content" (which is not the default).

The Apple TV (and iOS devices, as well as the PS3 & PS4) will obey that setting, and thus normally hide any content CR has marked as mature.

2021 cr points
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23 / M / Florida
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Posted 2/15/14
Already got rid of the Apple TV, now use my Macbook and a Roku
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