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Post Reply CR Website Approaching Being Unusable
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Posted 2/21/14 , edited 2/21/14

krim5on wrote:

Probably relevant to this discussion: http://arstechnica.com/information-technology/2014/02/verizon-seeks-payment-for-carrying-netflix-traffic-wsj-reports/

Like many others in this thread, I am also a Verizon customer. My traffic to CR also transits via Cogent. Perhaps this is also affecting CR traffic?

Just out of curiosity, could any non-Verizon customers in this thread speak to if they are having these types of issues with CR?


I am a Comcast (Xfinity) user and have no problems browsing the CR website. Though I occasionally get the stutter/freeze/lag on the videos (which CR has already addressed they are in the works of fixing that). Someone has recently started a topic thread that Verizon is blocking traffic or something of the sort for their customers. So if all of you are Verizon customers and are having trouble browsing Crunchyroll, this thread may be for you. I'm very sorry that you're experiencing these problems by the way. I don't know what I would do in that scenario.

http://www.crunchyroll.com/forumtopic-840037/verizon-fios-is-throttling-crunchyroll-and-netflix
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Posted 2/22/14
Video has been stopping and in need of me manually resuming it all night.
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Posted 2/22/14 , edited 2/22/14

Lemontitties wrote:

I am a Comcast (Xfinity) user and have no problems browsing the CR website.


Then this may be relevant for you: http://arstechnica.com/information-technology/2014/02/netflix-may-have-gained-direct-connection-to-comcast-network/

If Netflix and Comcast reached a hosting agreement then you may not be getting hit by the peering congestion of data going through Cogent.

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Posted 2/26/14
After seeing everything from everybody, I'm betting it is Verizon causing this. So, I will be switching to Time Warner Cable.
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Posted 2/28/14
t certainly is not verizon, a simple traceroute shows things coming off verizon servers at low latency. Whoever said that doesnt know what they are looking at. Verizon only has control over the part of the path that they own.
The Wise Wizard
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Posted 3/1/14

jgilman wrote:

t certainly is not verizon, a simple traceroute shows things coming off verizon servers at low latency. Whoever said that doesnt know what they are looking at. Verizon only has control over the part of the path that they own.

You are only looking at the data coming out the "back door", so to speak. If for example, Cogent were pushing 40gbps of data toward a Verizon router, but Verizon was only providing a 10gbps connection to accept it, it wouldn't matter how good everything looked on the other side.
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Posted 3/1/14

jgilman wrote:

t certainly is not verizon, a simple traceroute shows things coming off verizon servers at low latency.


A traceroute proves absolutely nothing when it comes to performance, it is exactly what its name implies--a trace of the route your traffic takes. It is for troubleshooting path issues, not latency issues. ICMP/pings prove nothing also, as most carriers rate limit ICMP on the control plane, this doesn't mean the forwarding plane is impacted.

Source: I am a network engineer.

If you care to actually learn more about troubleshooting with traceroute, this is a fantastic presentation: https://www.nanog.org/meetings/nanog47/presentations/Sunday/RAS_Traceroute_N47_Sun.pdf

Also, there have been several news articles on this very issue. It is well known Verizon is in dispute with Netflix and Cogent (which provides transit for Netflix). Cogent also provides transit for Crunchyroll to the Verizon network. The links that are saturated are the ones between Cogent and Verizon, as Verizon is currently refusing to add more capacity due to said dispute.

Here's some more information for you: http://www.washingtonpost.com/blogs/the-switch/wp/2014/02/23/comcasts-deal-with-netflix-makes-network-neutrality-obsolete/


jgilman wrote:

Whoever said that doesnt know what they are looking at. Verizon only has control over the part of the path that they own.


You were saying?
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Posted 3/5/14
Confirmed verizon is pulling some shit. Just tested it with a vpn and the site and videos load way faster.
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Posted 4/26/14

krim5on wrote:

Probably relevant to this discussion: http://arstechnica.com/information-technology/2014/02/verizon-seeks-payment-for-carrying-netflix-traffic-wsj-reports/

Like many others in this thread, I am also a Verizon customer. My traffic to CR also transits via Cogent. Perhaps this is also affecting CR traffic?

Just out of curiosity, could any non-Verizon customers in this thread speak to if they are having these types of issues with CR?


I'd say more than just Verizon is limiting it. http://www.bloomberg.com/news/2014-01-14/verizon-wins-net-neutrality-court-ruling-against-fcc.html.

I personally am on CenturyLink and have experienced the major problems that people report. In my opinion they should offer buffering. I highly doubt straight streaming with drm requirements would actually stop someone from ripping the stream.
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