Post Reply Help with premium :/
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26 / F / Ohio, USA
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Posted 2/20/14
I went to cancel the auto renewal for my crunchroll account and seem to have accidentally completely cancelled and now my month of premium I paid for is gone :/ I paid last on like the 15th or so. I just wanted to stop the auto renewal because I wasn't sure if I would have the money there next month (march 15th) but somehow I ended up losing my premium for the remaining days, is there any way for me to get the remaining days back?
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Yo Mama's House
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Posted 2/20/14
You might want to contact them directly:
http://www.crunchyroll.com/help?topic=contact

(To why that thing, "Contact Us", isn't highlighted and obvious is a mystery.)

They'll expediate you problem to resolve it.
Posted 2/20/14

zendude wrote:

You might want to contact them directly:
http://www.crunchyroll.com/help?topic=contact

(To why that thing, "Contact Us", isn't highlighted and obvious is a mystery.)

They'll expediate you problem to resolve it.


BK should really highlight that
Guardian of A/M/P
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Posted 2/20/14 , edited 2/21/14

Csgod0 wrote:

BK should really highlight that


I asked Kippu and Baker a couple months back to make it more apparent and accessible. Well, if you can relay the message, that would be great.

(Probably should be named "Customer Support" instead of "Contact Us".)
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