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Post Reply Verizon FiOS is throttling Crunchyroll and Netflix
jomuyo 
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Posted 2/24/14

Hairbelly wrote:

This is probably the Internet of the future. It may make sense for smaller video sites like Crunchyroll to band together with other small "niche" streaming sites and get some representation/leverage with Washington and the major ISPs. It's not a total fix for CR's current streaming issues, but it will at least remove one potential roadblock.


I would have to reluctantly agree that cable business model is now being pushed into the ISPs internet business. I have also heard from NPR this morning that part of the Netflix's deal with Comcast was to provide additional direct connections from Netflix's CDN (Amazon's CDN most likely) to Comcasts network. So at least that would off load some traffic from the general interconnects provided by Netflix's ISP, but the devil is in the implementation. Will Comcast remove connections from Cogent to be used for Netflix's direct connections? Hopefully not. Any way I don't like the precedent that this will be setting. I am sure that an email from the major ISPs are have been or about to be sent to Crunchyroll asking for a payment.
jimf 
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Posted 2/24/14 , edited 2/24/14
I'm also a FiOS user - and stuck in this Verizon/Cogentoco.com battle.

Just FYI, it takes yet more money - but you can use a VPN service to tunnel through to another provider and get a much better connection to crunchyroll and netflix. Other than that, were stuck waiting either for net neutrality legislation, or for either Verizon or Cogentco to budge (or for Verizon to make deals directly with Crunchyroll/Netflix similar to what Netflix did with Comcast in the news recnetly)

Boy it sucks to be on the consumer end of this =/

-Jim

***EDIT***

It's already starting: http://www.cnbc.com/id/101439383

Netflix also uses Cogentco for its service delivery..... how this could affect crunchyroll is if Verizon can direct peer with Netflix, that takes a big load off Cogentco - so if Crunchyroll still uses them, it at the very least should not compete with Netflix anymore
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Posted 2/24/14
1080p videos stream fine for me on CR although I've noticed some slower loading times on the website but as long as the videos stream fine in 1080p I'm happy.
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Posted 2/25/14
Yeah. I've had it with Verizon. I can hook my computer up to my cell phone (T-Mobile) and get better speeds. I'm switching to TWC.
jomuyo 
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Posted 2/25/14 , edited 2/25/14
I noticed during the past two days Crunchyroll content has been downloading pretty fast, and the web site lag is gone too. I am wondering if other Verizon customers are seeing similar speed increases.

I am sure it has nothing to do with the Netflix/Comcast deal that was announced about two days ago.
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Posted 2/25/14
have Verizon fios myself. the webpage is super slow and at other times perfectly fine
Like just now I came to the help forums cause it was going super slow
My content does not seem to be affected except by the normal stop in the middle of playing every so often with a quick click on the episode and waiting for the page to slowly load it goes back to normal.
This is a huge inconvenience and paying for these higher speeds was for the purpose of streaming heck they even sell it that way.
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Posted 2/26/14
After seeing everything from everybody, I'm betting it is Verizon causing this. So, I will be switching to Time Warner Cable.
jomuyo 
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Posted 2/28/14
I just listened to some of this weeks addition of the "This Week In Google" podcast. The first ~30 minutes of the show discusses the events surrounding the recent Netflix/Comcast deal in greater technical detail. The direct link to the audio is http://twit.cachefly.net/audio/twig/twig0238/twig0238.mp3 . Also the link to the episode page is http://twit.tv/show/this-week-in-google/238 , if you want to see the video version.

Anyway it was a very enlightening discussion, and it made me call into question of my monstrous view of Verizon and Comcast.
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Posted 3/5/14 , edited 3/5/14
I just wanted to post that I am also being affected by this. I used to be able to stream and browse the site just fine. I pay for 75/35 Fios and its blazing fast on every thing but crunchyroll for some reason.. roku, android, ps3, nothing seems to matter.. even browsing on roku is slow now.

The site is almost unusable at times.
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Posted 3/6/14
What I want to know is, can we file a class action lawsuit against Verizon? I'm sick of cable companies and their monopolies going unchecked while the consumer has to suffer. I don't care if people say that Netflix paying Comcast set a precedent, this kind of business practice is unacceptable. I pay for 50/30 speed and I find that nowadays I can't even use it because the content that I want to view is hindered by their poor business practices. I am not a god damn bargaining chip, and I am sick of being treated that way. I pay for Verizon, and I pay for Crunchyroll. If Verizon is deliberately throttling traffic to stop consumers from using competing services, shouldn't something be done? It's bullshit. These companies have been allowed to go unchecked for so long that real competition doesn't exist anymore beyond a national, conglomerate level.
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Posted 3/6/14

OlympianRed wrote:

What I want to know is, can we file a class action lawsuit against Verizon? I'm sick of cable companies and their monopolies going unchecked while the consumer has to suffer. I don't care if people say that Netflix paying Comcast set a precedent, this kind of business practice is unacceptable. I pay for 50/30 speed and I find that nowadays I can't even use it because the content that I want to view is hindered by their poor business practices. I am not a god damn bargaining chip, and I am sick of being treated that way. I pay for Verizon, and I pay for Crunchyroll. If Verizon is deliberately throttling traffic to stop consumers from using competing services, shouldn't something be done? It's bullshit. These companies have been allowed to go unchecked for so long that real competition doesn't exist anymore beyond a national, conglomerate level.


No.

1. Unless you have a dedicated circuit with an SLA, Internet speeds are not guaranteed.
2. Verizon is providing you sufficient bandwidth, and the bottleneck is between their network and Cogent's; if anyone is going to be involved in a lawsuit over this, it's likely to be those two companies.
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Posted 3/6/14

eyeofpain wrote:


OlympianRed wrote:

What I want to know is, can we file a class action lawsuit against Verizon? I'm sick of cable companies and their monopolies going unchecked while the consumer has to suffer. I don't care if people say that Netflix paying Comcast set a precedent, this kind of business practice is unacceptable. I pay for 50/30 speed and I find that nowadays I can't even use it because the content that I want to view is hindered by their poor business practices. I am not a god damn bargaining chip, and I am sick of being treated that way. I pay for Verizon, and I pay for Crunchyroll. If Verizon is deliberately throttling traffic to stop consumers from using competing services, shouldn't something be done? It's bullshit. These companies have been allowed to go unchecked for so long that real competition doesn't exist anymore beyond a national, conglomerate level.


No.

1. Unless you have a dedicated circuit with an SLA, Internet speeds are not guaranteed.
2. Verizon is providing you sufficient bandwidth, and the bottleneck is between their network and Cogent's; if anyone is going to be involved in a lawsuit over this, it's likely to be those two companies.


The internet is over.
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Posted 3/24/14
I started to use a VPN now to watch crunchyroll since Verizon slow down crunchyroll so bad i have to wait 30 sec or more for the web page to load only way to by pass verizons stupid throttling is to use a VPN
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Posted 4/28/14 , edited 4/28/14
Updated


- Netflix signs traffic deal with Verizon
- http://www.theverge.com/2014/4/28/5662580/netflix-signs-traffic-deal-with-verizon

Netflix just confirmed that it will pay Verizon for direct access through the carrier's network, allowing for improved streaming video for customers.

According to a statement, "We have reached an interconnect arrangement with Verizon that we hope will improve performance for our joint customers over the coming months." The announcement mirrors a similar deal inked earlier this year made by Netflix and Comcast, and comes only days after the FCC announced new rules that would allow companies like Verizon to charge for preferential treatment.

Not sure how, or if, this will impact/improve other streaming services such as Crunchyroll.
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Posted 4/28/14

Hairbelly wrote:

Not sure how, or if, this will impact/improve other streaming services such as Crunchyroll.

In theory, it should free up additional incoming interconnect bandwidth for other services.

If one is on Verizon and having streaming issues with CR even at 3 AM in the morning, however, I wouldn't expect anything to change.

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