Post Reply Cancelling Subscription
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I am attempting to cancel my renewal as I only signed up for the free membership however everytime I go to do so I get sent to a blank white screen and I am unable to finish my cancelling. Help?
Dragon
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Posted 2/28/14 , edited 2/28/14

Leighton93 wrote:

I am attempting to cancel my renewal as I only signed up for the free membership however everytime I go to do so I get sent to a blank white screen and I am unable to finish my cancelling. Help?


Hi,

For billing problems like that, definitely contact support right away - they'll be able to cancel you right away.

-Makoto
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Posted 2/28/14
When I try to contact support I get directed to the same white screen :/
Zodai 
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Just wondering - is the URL the same as the one listed in this thread?

http://www.crunchyroll.com/forumtopic-840751/severe-issues-with-httpwwwcrunchyrollcomaformhandler-

If so, then these may be the same issue.
Kiki's Customer Support Service
Kiki 
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Posted 2/28/14
Good morning!

There seems to be a few glitches and bugs this morning. Our engineers are aware of the problems that were reported. Please check back in a few hours. Sincere apologies for the inconvenience!
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Posted 2/28/14
One Punch Mod
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Latest info about this issue is here: /forumtopic-840813/crunchyrollcom-site-issues#45888647
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