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Post Reply Crunchyroll.com - Site Issues
12012 cr points
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28 / M / Canada
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Posted 7/3/15
Hi all I am having trouble with my i have tried to the new anime that will start airing soon and remove the ones that have finished. Even tho it says I have removed it or Added it to my anime que the old ones are still there and none of the new ones are showing up!. I have tried doing it on 3 different devices but its the same problem on each one. if someone can help me to fix the problem I would greatly appreciate it.
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29 / M / Dallas, TX
Online
Posted 7/3/15 , edited 7/3/15

interfan18 wrote:

Hi all I am having trouble with my i have tried to the new anime that will start airing soon and remove the ones that have finished. Even tho it says I have removed it or Added it to my anime que the old ones are still there and none of the new ones are showing up!. I have tried doing it on 3 different devices but its the same problem on each one. if someone can help me to fix the problem I would greatly appreciate it.


This is a known issue affecting multiple users, and there is an engineer assigned to investigate it, but no ETA on a fix. A temporary workaround is to rearrange several shows and then try to remove the undesired shows. Again, this is only temporary, and you may see those series back in your queue after a few days.
14115 cr points
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23 / M / Amurica
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Posted 7/3/15
Having the same issue with adding or removing shows. I hope this gets fixed soon.
32009 cr points
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24 / M / Chicago, IL
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Posted 25 days ago
Please fix the queue issue! I want to enjoy the Summer series of shows before it ends!
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25 / M
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Posted 24 days ago
There seems to be an ongoing issue with my queue on the site and android app, I haven't been able to remove the shows that finished from last season and add in the new shows from this season. It occasionally shows up in my queue on the site but never in my phone. It's been like this for a few weeks now...
5009 cr points
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39 / M
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Posted 23 days ago , edited 23 days ago
Looks like I'm having the same queue problem everybody else has.

Can't add/remove ANYTHING in my queue. I'm stuck with old shows and can't queue the new ones. It's driving me nuts!!!!!


EDIT: Thanks for the suggestion of the workaround: rearranging the queue. I clicked on the "Top" button on several of the shows I had and then went to anywhere else on the site, came back to the queue and the old shows disappeared and the new ones appeared.

Weird workaround but it seems that it works. Let's see for how many days it stays like this.
18622 cr points
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31 / M / Kentucky
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Posted 23 days ago
Work around sorta works, but i'm still missing several from my queue, and I can't re-add them because it says they are already in my queue.
5241 cr points
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F / In the Rain ♡〜٩(^...
Online
Posted 18 days ago
Hi, I'm having a problem with my inbox. I got a notification saying I had a message in my inbox but it says there are no messages in my inbox.

Der Zoodirektor
13289 cr points
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33 / M / Japan
Online
Posted 18 days ago

ughbella wrote:

Hi, I'm having a problem with my inbox. I got a notification saying I had a message in my inbox but it says there are no messages in my inbox.



Can you check it it's still being shown?
22 cr points
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30 / M
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Posted 16 days ago
i hope this isn't intentional but

just a heads up with your adds being more annoying than ever with phantom commercial audio randomly playing in the background every 10 minutes making it impossible to enjoy watching anything on the site

you probably don't care but if this continues for too long I'm outta here.....
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