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Post Reply Crunchyroll.com - Site Issues
22009 cr points
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Posted 11 days ago , edited 11 days ago
Every video, every resolution, over Cable or LTE, on my Mac via Chrome, Firefox, and Safari, or my iPhone via the app, absolutely zero playback. Same video not loading issue as mentioned by the last few posts above.

Seems we've got a live one folks.

Edit: Here's the error in my console:

GET http://flash.quantserve.com/quant.swf?title=chromeless&videoID=1&media=widg…xxxxxxx%2FStandardVideoPlayer%2Eswf&use%5Fexplicit%5Fconfig=1 net::ERR_CONTENT_DECODING_FAILED

Where the 'x's are is a bunch of stuff that looks to me like a key of some kind, so I took it out just to be safe. If a dev wants the full thing unedited, feel free to let me know.

Edit2: Doing a bit of checking around, apparently this can happen when your headers imply that the content is gzipped, then turn out not to be, or vice versa.

Hoping this gets a look soon.
22030 cr points
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35 / M
Posted 10 days ago , edited 10 days ago
My computer gives this error message:

Error #2044: Unhandled IOErrorEvent:. text=Error #2124: Loaded file is an unknown type.

It just shows the black screen like many people are having issues with.

I've tried uninstalling and reinstalling flash but that didn't help at all. Guess it's Netflix instead of anime tonight.
7082 cr points
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Posted 10 days ago
Hey there, hopefully the link I'm about to give you can help with your issue. http://www.crunchyroll.com/help?topic=video

This includes some of our most common hiccups with playback and the most common fixes. I hope this is helpful to you and if this does not help out with the issue please leave us a request here https://crunchyroll.zendesk.com/hc/en-us/requests/new Thanks much and keep us posted.
12117 cr points
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24 / F / US
Posted 10 days ago
I have the same issue with video playback. Tried all different resolutions, uninstalling and reinstalling, and emptying caches.
2007 cr points
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Posted 9 days ago
I'm having a lot of the same issues mentioned here.

In edition, the Xbox 360 app is nearly impossible to use. It's really often that I sit down to watch something, then I get a message saying the CR servers are temporarily unavailable.

I'm really disappointed by the quality of service from CR. I'm holding out hope that maybe it's just my internet. I'm moving soon, and we'll see if things get better. But if not... I'm probably going to cancel my Premium membership.

Hope these issues get fixed soon.
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