Post Reply where do you see the operator fee for sms payments?
2723 cr points
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27 / M / Europe
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Posted 3/2/14 , edited 3/2/14
It doesn't say anything about the phone operators' fee when I try to purchase CR bucks through sms:

I'd like to know the price, before submitting the phone number, I found this note but I guess it doesn't apply to sms payments:

Note: If you use one of the five direct payment options below, like Social Gold or Pay By Cash, "1 CR Buck" is equal to one US cent ($0.01), so 1000 CR Bucks for $10.00 means your CR Bucks Balance will be $10.00.


In this page doesn't say the price:
http://www.crunchyroll.com/payment_choices?membership=combo_12

When I click "Choose" (CR bucks method) it just redirects me to the CR bucks main page, giving this message:

You don't have enough CR Bucks to purchase this. You need $99.83 more. Earn more below.


Nowhere the price in CR bucks currency can be found, if you just tell me how many CR bucks it costs that could be very helpful, thanks in advance.

Reference topic: 840975
58668 cr points
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30 / M / Dallas, TX
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Posted 3/3/14

randommangaguy wrote:

It doesn't say anything about the phone operators' fee when I try to purchase CR bucks through sms:

I'd like to know the price, before submitting the phone number, I found this note but I guess it doesn't apply to sms payments:

Note: If you use one of the five direct payment options below, like Social Gold or Pay By Cash, "1 CR Buck" is equal to one US cent ($0.01), so 1000 CR Bucks for $10.00 means your CR Bucks Balance will be $10.00.


In this page doesn't say the price:
http://www.crunchyroll.com/payment_choices?membership=combo_12

When I click "Choose" (CR bucks method) it just redirects me to the CR bucks main page, giving this message:

You don't have enough CR Bucks to purchase this. You need $99.83 more. Earn more below.


Nowhere the price in CR bucks currency can be found, if you just tell me how many CR bucks it costs that could be very helpful, thanks in advance.

Reference topic: 840975


Based on the screenshot, it looks like you'll need to contact another company to see what their policy is (superrewards, centili?). You may get a faster response by using the /contact form to talk to customer support directly.
2723 cr points
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27 / M / Europe
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Posted 3/3/14


Maybe it could be 9995 CRB, for the 12 months memebrship, standing what the note says it equals 99.95 usd (which should be the real price, in usd), though I don't know if the sms service will take any additional fee, it says €15 for 2071 CRB, or €75 for 10355 CRB if we multiply for 5 and it should be right, because it's +/- 100 usd.

The problem is that this price is clean, as if the sms service provider doesn't take any money from the users, I don't know if there's some kind of contract between CR and the provider, like a fixed monthly amount or something like that to cover the service costs, but is very unusual for sms service providers to provide fee-free services, usually there's always a cost for the users, like 20-30%.

I'll send a message as you say and will update this post for future references later.
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