Post Reply can't disable account
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Posted 3/5/14
Hello,
I was wondering, can I disable my account through my computer even though I set it up over a networked TV device? So far, I haven't been able to find a way to do it under my account settings.

Thanks,
Pat
Posted 3/5/14
Probably should have posted this here: http://www.crunchyroll.com/forumcategory-391022/site-support-minor-questions but I would imagine you could disable it through the computer. I don't see why not. Most likely though you will be told to contact CR using http://www.crunchyroll.com/help?topic=contact for this type of thing.
One Punch Mod
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Posted 3/5/14

pnob32 wrote:

Hello,
I was wondering, can I disable my account through my computer even though I set it up over a networked TV device? So far, I haven't been able to find a way to do it under my account settings.

Thanks,
Pat


I've moved this to the Site Support / Minor Questions forum, because you didn't specify what TV device you are using. We do have specific help forums for most devices, so you might want to see if this is already addressed in one of those. Go to /forumcategory-394638/help to see the different "Help" subforums.

If you don't see anything there, and don't get a specific reply here (I do suggest that you edit your opening post to say specifically what device you have) then you can contact customer support directly at the Contact Us link that's at the bottom of CR web pages (as well as right there where I put it in this post, and in the post from justanotherguy_2 )
The Wise Wizard
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Posted 3/5/14

pnob32 wrote:

I was wondering, can I disable my account through my computer even though I set it up over a networked TV device? So far, I haven't been able to find a way to do it under my account settings.

Could you clarify what you mean by "disable my account"? Do you mean cancel the premium billing and revert to a free account, or nuke you account entirely?

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