Post Reply USPS says it's delivered, but it's not
13432 cr points
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M / USA
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Posted 3/10/14


What's going on?
Posted 3/10/14
Perhaps you should ask the postal office since they're the ones responsible for it?
2399 cr points
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22 / M / Las Vegas
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Posted 3/10/14 , edited 3/10/14
Call your local post office and let them know... If they still can't find it, send the seller a message and see what they can do for you. From personal experience (I've gotten 2 packages marked as delivered, before, at different times), my local post office couldn't find them, so I received a refund from one of the sellers (awesome seller, BTW), and I got both packages about 2 or 3 months after they said delivered.
11375 cr points
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20 / M / Spokane, WA
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Posted 3/10/14

tlegoman wrote:



What's going on?


Yeah, the forums aren't the best place to ask such a question like this. You need to contact your local post office and if that has no effect, contact CR for a refund or a replacement.
Posted 3/10/14 , edited 3/10/14
1st double check your shipping address, did you enter it wrong? You could probably even ask the CR shop to verify the address they sent it to. You could have made a typo or CR labeled it wrong.

If neither are the case...

Call your local USPS office. It might be sitting there for one reason or another. Did you have to sign for the package but weren't home? Even federal employees make mistakes.

Is it possible someone you know picked up the package for you after it was delivered?

If you believe it to be stolen after being delivered you can file a complaint with the United States Postal Inspection Service. The person at USPS that you talk to may be able to assist you with this as well. Stolen mail falls under federal jurisdiction and is a felony when committed.
https://postalinspectors.uspis.gov/ THIS IS NOT LEGAL ADVICE!

No offense but these are really simple and common sense type steps.
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20 / M / Spokane, WA
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Posted 3/10/14
^
27041 cr points
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17 / M / Watching CR
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Posted 3/10/14
This happened with my Danganropan L.E from NISA. It said it was delievered on Feb 10. But it showed up on my mailbox the next day. So if it doesn't show up within 2 days, contact USPS and Crunchyroll.
The Wise Wizard
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54 / M / U.S.A.
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Posted 3/10/14 , edited 3/10/14

tlegoman wrote:

What's going on?

I usually means either:

The package was delivered, but to the wrong address (and the person that received it either said, "Hey, free stuff!" and kept it, or hasn't bothered to return it yet.

- or -

It was delivered and some one stole it out of your mailbox (if it fit) or off your front step, etc. if it was left there instead.


I've been on both ends of this.

I've had two purchases in the past few years show as delivered by USPS (both items that would easily fit in my mailbox), but I never received them. One was replaced (with the replacement sent with Signature Delivery Confirmation), while the other was refunded after waiting a week.

I've also sold on ebay and had one or two people claim they didn't receive their item. The item was inexpensive, so I just replaced it. Given that I've sometimes received mail for another address (usually close by, but sometimes blocks away), there was little reason to doubt them.
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