Post Reply manga doesn't work with free trials
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23 / M / montréal, canada
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Posted 3/13/14
hi,
I wanted to try the free trial for the manga but when i click on a premium chapter it says : Sorry, you are ineligible for the free trial because you already had a free trial or are currently a Premium Member.

i got my free trial by clicking on a premium chapter so i tought it was for the manga... is it normal?
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Posted 3/13/14 , edited 3/13/14
I believe it is because you have an Anime membership free trial. For reading manga you need an All-access account.
The Wise Wizard
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56 / M / U.S.A. (mid-south)
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Posted 3/14/14

tommypepsi wrote:

i got my free trial by clicking on a premium chapter so i tought it was for the manga... is it normal?

See the message above for the explanation.

You can probably contact customer service and have them change your free trial to All Access. Just keep in mind that when the trial is over, you'll be charged at the higher All Access rate rather than the Anime rate.

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23 / M / montréal, canada
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Posted 3/14/14
Ohh... And isn't there a membership just for the manga?
Kiki's Customer Support Service
Kiki 
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Posted 3/14/14

tommypepsi wrote:

Ohh... And isn't there a membership just for the manga?


There is.

I've just canceled and reset your trial so you may register for a new one.

You can sign up for a Manga only trial by clicking the following link:
https://www.crunchyroll.com/freetrial_m/manga/?src=bottombar


You won't have access to Premium Membership benefits well watching Anime though. If you want both, here's a link to our All-Access trial:
https://www.crunchyroll.com/freetrial_m/?src=bottombar
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Posted 3/19/14

Ezgi wrote:


tommypepsi wrote:

Ohh... And isn't there a membership just for the manga?


There is.

I've just canceled and reset your trial so you may register for a new one.

You can sign up for a Manga only trial by clicking the following link:
https://www.crunchyroll.com/freetrial_m/manga/?src=bottombar


You won't have access to Premium Membership benefits well watching Anime though. If you want both, here's a link to our All-Access trial:
https://www.crunchyroll.com/freetrial_m/?src=bottombar


I didn't realize there was two types of trails you could sign up for (when I signed up yesterday), I want to be on the premium one so that I can watch drama's from my PS3. I understand it's more money once it ends, which I'm fine with, but I'd like to at least try the premium one first. Could you help me with this as well?
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Posted 3/20/14
Never mind, I got help from the email line!
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