Anyone online to help me?
Posted 3/15/14
I downloaded the cr app on my ps3 and I put in all my information even credit yea I know dumb of me but now that I'm on this site I don't see it at all... and when I tried to sort out my information its telling me my info has been used on here but it's not linked to my account??? I sent emails for days no reply I need to know what's going on!
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Posted 3/15/14 , edited 3/15/14

bskball81 wrote:

I downloaded the cr app on my ps3 and I put in all my information even credit yea I know dumb of me but now that I'm on this site I don't see it at all... and when I tried to sort out my information its telling me my info has been used on here but it's not linked to my account??? I sent emails for days no reply I need to know what's going on!


When did you email support? Did you get the automatic acknowledgment message? If so it will indicate that they "will work our hardest to get you a response on, or before, the end of the day the next business day." Has it been longer than that, and you still haven't received a response?

If you didn't receive that, then check your spam folder--some providers incorrectly identify messages from crunchyroll as spam.

Also, I'm going to move this to the Sony Gaming Platforms forum. It'll have a better chance of being seen there by others who may have encountered something similar.
Posted 3/15/14
Oh my apologies I didn't know I was suppose to post it here thank you for moving it

Yes I did get an automated message and that was 2 days ago I have checked my spam folder and nothing hopefully I'll hear something by Monday but who knows its really confusing to be honest. Hopefully someone can help me with this because I am totally clueless as to what I'm suppose to do at the moment.
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