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Post Reply ps3 app saying unable to retrieve data please try again
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26 / M / toronto, canada
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Posted 5/17/14
I'm having the exact same problem, I tried restarting my ps3 my internet and uninstalling and reinstalling the app and I get the same message ...except now I cant even logg into my account on my PS3. Dx
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Posted 5/17/14
I'm glad its not just me that is having this issue. I wish they would publicly address the issue though. Whatever as long as they get it fixed for it's about 2 days now I haven't been able to use Crunchyroll app.
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30 / M / South Carolina
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Posted 5/17/14
Mine is still doing it. Figured there was some issue since I spent all day installing an SSHD. This is disappointing. Guess I'll have to watch Crunchyroll on <insert 15 other device options I have>
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37 / F / Tustin, CA
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Posted 5/17/14
Ok, so I'm not the only one with this problem. Works on every other device I have.
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25 / M / Burlington On Canada
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Posted 5/17/14
....im having the saame problem
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F / Ontario, Canada
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Posted 5/17/14
I'm having this problem too :$
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38 / M / Indiana
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Posted 5/17/14 , edited 5/17/14
i no this much it better be fix by tomorrow cuz im off from work the next two days and want to watch fairy tales for those days or im going to snap
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Posted 5/17/14
if the problem doesn't resolve its self in a week i may cancel membership i understand shit happens but it better be resolved soon or they'll start losing money
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33 / M / Kentucky
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Posted 5/17/14
Just fired mine up and got the same issue, if i wanted to sit at my computer to watch anime, I would do it for free.
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M / Texas USA
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Posted 5/18/14
Having the same issue for a few days now, and I just notice that the PS3 is no longer showing in the list of "Plataforms and Devices" at the bottom of this page, and even worse, if you go to that section and click on the PS3 more info tab it says the page you looking for no longer exist, if they were going to stop support for my console I would like to have some say in the decision, or at least some advance notice, I mean WTF there is still a ton of people who use the PS3.
Posted 5/18/14
I'm having the same issue too. :/
The Wise Wizard
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56 / M / U.S.A. (mid-south)
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Posted 5/18/14

djvwolf77 wrote:

Having the same issue for a few days now, and I just notice that the PS3 is no longer showing in the list of "Plataforms and Devices" at the bottom of this page, and even worse, if you go to that section and click on the PS3 more info tab it says the page you looking for no longer exist, if they were going to stop support for my console I would like to have some say in the decision, or at least some advance notice, I mean WTF there is still a ton of people who use the PS3.


They haven't stopped supporting the PS3. Please see http://www.crunchyroll.com/forumtopic-850575/ps3-app-currently-down.

The "Platforms and Devices" list at the bottom of every page doesn't list everything. Do you see the OUYA or Samsung and Panasonic smart TV's listed there?

As for the "More Info" link for the PS3 being broken, then why does it work for me?:



BTW, if you'll note the URL, you'll see the destination page is hosted by Playstation.com, not CR. If it was broken, your complaint or concern with be with Sony, not CR.

If you don't believe me, go back to the Crunchyroll devices page yourself, and hover your cursor over the link. If you are using the latest version of either Chrome or Firefox, you'll see the destination link appear in a hover text box at the extreme lower left of your browser window.




eatmorebikes wrote:

I'm having the same issue too. :/

Everyone with the PS3 app is. Please see the link in my response above.

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33 / M / Kentucky
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Posted 5/18/14
To have stop supporting the PS3 version, they would have had to of supported the damn thing in the first place.
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Posted 5/18/14
After i made another complaint about the app i started receiving this too. wtf!
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M / Tucson
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Posted 5/18/14
Same issue here.
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