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Post Reply ps3 app saying unable to retrieve data please try again
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45 / M / Jackson, GA
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Posted 5/18/14
Mine started doing this on Friday, and we haven't been able to use it on the ps3 since. Makes the subscription worthless as none of us want to watch on the computer.
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21 / M
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Posted 5/18/14
Just got Premium and had this come up. Ah well, hope it's fixed soon.
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Posted 5/18/14
I was looking forward to watching anime this weekend, but nope, the app is completely broken. As if the normal glitchiness isn't enough...
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26 / M
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Posted 5/18/14 , edited 5/18/14
im getting the samething i sent a message to the people but i got no reply they really should get a number so people can call in cause the only reason im even paying for this is so i can watch it on my ps3 other then that there no real reason to even pay hurry up and fix please
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Posted 5/19/14

aenews wrote:

I was looking forward to watching anime this weekend, but nope, the app is completely broken. As if the normal glitchiness isn't enough...


Makes me wonder why I'm dishing out hard-earned money on this xD. Won't be able to steadily watch anime anyway :/
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Posted 5/19/14
We are having the same problem here too
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30 / M
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Posted 5/19/14
Having issues here as well with my ps3. Computer works ok but I bought the membership to watch on my ps3. Hope this gets fixed ASAP
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Posted 5/19/14
Same thing here since Friday but At this point I am pretty upset that My ps3 is not able to retrieve data.
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34 / M / Kalamazoo
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Posted 5/19/14
I am also having the same issue on my PS3. In the mean time I've been using the browser version, but I've found the shows tend to lag on the browser

On the plus side, the iPad/iPhone version still works great.

Any details would be useful... are we waiting for a fix that will just magically make everything better? Or do we need to do something on our end to make it work again?

Also, I have been a premium member for some years now... first time I've had a prolonged issue like this.

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60 / M / Earth
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Posted 5/19/14
Site news explanation on the front page:

/forumtopic-850575/ps3-app-currently-down
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26 / M / Chicago
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Posted 5/19/14
Same here i think it was friday at 12am i was in the middle of Fairy Tail and it stop so i exit and enter again but no vids we're showing so i deleted the app and reinstall again......maybe that was a bad choice now when i try to log in keep's saying error.

Ps: In my phone works OK but i prefer my 50inch Tv tehe.
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F / In a place where...
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Posted 5/20/14
Ugh this "unable to retrieve data" was so random, I was just watching cr fine on my ps3...
At least I'm not alone with the problem >..> nya~
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35 / M / Orange County, Ca...
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Posted 5/20/14 , edited 5/20/14
Just updated for me. App now works.
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