Post Reply anime member ship expires 12 days into payment
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Posted 3/23/14
i was on crunchyroll and noticed my animemembership expired 12 days into my payment and thats hardly a month so iwas wondering if there was some kind of error.
Dragon
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Posted 3/23/14

wilsomes wrote:

i was on crunchyroll and noticed my animemembership expired 12 days into my payment and thats hardly a month so iwas wondering if there was some kind of error.


Hi,

When it comes to billing questions, my suggestion is always to contact support. They'll have all the info and be able to tell you what happened & how to fix it.

Hope that helps some,
-Makoto
The Wise Wizard
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Posted 3/23/14

wilsomes wrote:

i was on crunchyroll and noticed my animemembership expired 12 days into my payment and thats hardly a month so iwas wondering if there was some kind of error.

By any chance did you cancel your membership?

If so, unfortunately the way CR is set up, that ends your membership immediately, even if you were paid for a longer period. Customer service will normally correct that for you once you contact them.

If that wasn't the cause, you should still contact them directly, as advised in the prior message.

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