Post Reply Can't Access My Manga To Update
28119 cr points
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36 / F / Raymond, NH
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Posted 4/1/14 , edited 4/14/14
Just over a week ago I had a computer issue which forced me to reset my OS and caused the loss of my programs. This triggered a chain reaction, I lost my e-mails and bookmarks as well. Because of this I lost the link that gave me access to edit or update my manga here on crunchyroll ( http://www.crunchyroll.com/comics/comipo/mission-mars/volumes).

I have since sent 2 e-mail requests to crunchyroll support in an attempt to have that link re-issued to me, with no response to either. I would like to get access back as soon as possible.

In addition, I'll also re-suggest here what I've said in the e-mails to help prevent this from happening in the future:
If crunchyroll was to add a link in a manga author's profile and/or a special link off of the Manga tab only accessible to authors that connected them to their work for edits and updates, a lost URL e-mailed to us would no longer be a problem.

Thank you!
~Ladi

PS - One month later (since original request was made) and I am still waiting for a response.
28119 cr points
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36 / F / Raymond, NH
Offline
Posted 4/14/14
Problem is fixed. It just took a month of hounding everyone I could think of and one kind customer service rep, thanks Bjaker.

I hope they will follow through with my suggestion for a permanent link somewhere on the crunchyroll site that allows authors access to their update and edit page without having to jump through these kinds of hoops in the future.
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