Post Reply Apple TV Preview Images Not Showing/Loading
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Posted 4/20/14 , edited 4/20/14
Device Type: Apple TV
Streaming Via: Wi Fi
OS Version: Apple TV Software 6.1

When I go to My Queue the preview images are blank gray squares as if the images aren't loading correctly (it's not the Coming Soon image, it's just blank). It seemed to start happening earlier this month. If I go into the show's listing the larger previews (to the right of the episode list) will load just not the smaller menu/list sized ones.
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Posted 4/22/14

Gnollifier wrote:

Device Type: Apple TV
Streaming Via: Wi Fi
OS Version: Apple TV Software 6.1

When I go to My Queue the preview images are blank gray squares as if the images aren't loading correctly (it's not the Coming Soon image, it's just blank). It seemed to start happening earlier this month. If I go into the show's listing the larger previews (to the right of the episode list) will load just not the smaller menu/list sized ones.


Hello Gnollifier,

I've been experiencing the same issue for a while and was able to fix it last night when I reset my AppleTV (unplugged it and let it reboot). Hope that helps!
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Posted 4/22/14
Awesome, that worked. Thank you, Option01.

I took at look at some of the other channels before I reset and it appears that this is probably just a general Apple TV issue (maybe it had to do with an update?) and is not specific to the Crunchyroll application.
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Posted 4/23/14
Oh good, I'm glad it worked for you too! Seems like there is minimal/no official support in this forum so us users have to stick together and help each other out when we can.
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