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Posted 4/27/14
HI, it was last 2 years ago now. I forgot to cancel my membership because I was enjoying my anime. I saw i had payments it was like $11.95. I got scared and i canceled it and deleted my account. This is not the account with payments in it. I made this one to ask this question. My old account was Archer123. Now I havent tried any free trial because im scared to have a payment like that. Is the payments still going ? That would be bad. I would be in trouble. I dont have money to pay it. Im just a student . Please help me. I hope the payment will be gone. And I might not be scared again so I can enjoy crunchyroll now.
Dragon
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Posted 4/28/14

arhcer wrote:

HI, it was last 2 years ago now. I forgot to cancel my membership because I was enjoying my anime. I saw i had payments it was like $11.95. I got scared and i canceled it and deleted my account. This is not the account with payments in it. I made this one to ask this question. My old account was Archer123. Now I havent tried any free trial because im scared to have a payment like that. Is the payments still going ? That would be bad. I would be in trouble. I dont have money to pay it. Im just a student . Please help me. I hope the payment will be gone. And I might not be scared again so I can enjoy crunchyroll now.


Hi,

When it comes to billing questions, especially specific ones like this, the best thing I can suggest is using the Contact Us link at the bottom of the page, select "Billing" as the issue, and go from there. They should be able to explain what's going on pretty quickly and get you fixed up.

Hope that helps,
-Makoto

PS - after that gets resolved, you'll probably want to nuke this temp account If you need any help with that, feel free to PM me.
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Posted 5/1/14
I tried contact us but there is still no reply I hope i get one
43660 cr points
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Posted 5/1/14

arhcer wrote:I tried contact us but there is still no reply I hope i get one
Did you at least get the acknowledgement email? If not, check your spam folder, as CR emails seem to get sorted out incorrectly there for a lot of people.
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