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Post Reply Why are you billing me anime membership then all axcess membership
9017 cr points
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Posted 4/28/14
I love Crunchy Roll, but I will not pay for the service twice. I never have picked all access member ship as I do not read manga or Korean drams. Another question while I am posting is that your site works horrible on my PC and X-Box 360. I can use any other anime site and have no issues. Your site works awesome on phone... Do not tell me it is my WiFi as its the same WiFi on phone as computer.. I also am hard wired in for my WiFi it is not wireless. IF I get charged the $11.95 I will cancel this account and report you to BBB.

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AMDFX(m)-4100 Quad core processor
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Microsoft Windows 7 home Premium Edition...
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Posted 4/28/14 , edited 4/28/14

Wolfwoman31 wrote:

I love Crunchy Roll, but I will not pay for the service twice. I never have picked all access member ship as I do not read manga or Korean drams. Another question while I am posting is that your site works horrible on my PC and X-Box 360. I can use any other anime site and have no issues. Your site works awesome on phone... Do not tell me it is my WiFi as its the same WiFi on phone as computer.. I also am hard wired in for my WiFi it is not wireless. IF I get charged the $11.95 I will cancel this account and report you to BBB.

My Rig
AMDFX(m)-4100 Quad core processor
16GB of RAM-15.98GB useable
1440x90o 60Hz
Microsoft Windows 7 home Premium Edition...


Hi,

When it comes to billing issues, I always suggest using the Contact Us link below, and selecting Billing as the problem. They should be able to figure out what's going on and get back to you quickly.

-Makoto
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