Post Reply Please give advance notice when the site will be down
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Posted 5/1/14
Can you guys please give us some advance notice when the site is going to be down from now on. It was very frustrating last night when I was watching the new episodes and all of a sudden the site goes down. It was not very nice, especially when this is a paid service that I am using. So please in the future let us know in advance. Thanks.

Sincerely,
Your pissed off premium member
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Posted 5/1/14

MasterZero8 wrote:

Can you guys please give us some advance notice when the site is going to be down from now on. It was very frustrating last night when I was watching the new episodes and all of a sudden the site goes down. It was not very nice, especially when this is a paid service that I am using. So please in the future let us know in advance. Thanks.


When the website goes down like that, it's for unforeseen reason, so those are kinda hard to announce ahead of time.

It would be nice if there was a placeholder page explaining that the site is down when the site is down.
Posted 5/1/14
I'm not sure if a placeholder page would cost them money or not. I think instead they could simply state on their twitter page that there is something going on. Assuming they don't already that is. Then if people have trouble accessing the site they could just go there and check the status. Other then that I agree. Shit happens and if it is going to crash there isn't much you can do to warn people of it. That fact doesn't change just because you send them money.
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Posted 5/1/14
the app wasnt working too

:o mustve been something
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Posted 5/1/14
Looked like it was just standard maintenance to me, based off the page that was displayed. All I'm saying is that it should have been announced ahead of time. Or if it was unexpected then they should have sent out a message. Since they don't allow you to post on their Facebook page I couldn't contact them either. So sorry if I get a little upset.
Bjaker 
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Posted 5/2/14


Advance notice in the case of an emergency is hard to do, but we'll work on it!
(No, it wasn't planned.)
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Posted 5/2/14
Alright, thanks.
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