Post Reply Can't upgrade to manga subscription
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Posted 5/1/14
I've just started my free trial, which I'm happy with. So much so, that I'd like to subscribe to Crunchyroll and pay for a premium subscription so I am able to access all of the manga. (Only some samples are available on a free trial)

However because I am on an "anime subscription" I can't do anything. I can't even cancel my current free trial to give you my money!!
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Posted 5/2/14 , edited 5/2/14

hybrid3415 wrote:

I've just started my free trial, which I'm happy with. So much so, that I'd like to subscribe to Crunchyroll and pay for a premium subscription so I am able to access all of the manga. (Only some samples are available on a free trial)

However because I am on an "anime subscription" I can't do anything. I can't even cancel my current free trial to give you my money!!


What happens when you go to /premium_comparison?src=bottombar? Do you see an upgrade to All-Access option there?

If so, then it's still possible the upgrade wouldn't go into effect until after your trial, because crunchy wouldn't want you to lose your free trial days, so if that's the case and you want to have the upgrade kick in immediately, I suggest contacting customer support directly using the Contact Us
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Posted 5/2/14 , edited 5/2/14
Yep, that's the page I went to. I get the following error when trying to upgrade:
"Cannot find an eligible upgrade product for your current membership."

I'll just wait a few days for the free trial to expire.

--------
UPDATE:

I was able to cancel my free subscription and pay for the manga only option.

However I'm disappointed that the Attack on Titan series is only available from chapter 46! Literally useless to me, why would I want to start reading a manga from the end?
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Posted 5/2/14 , edited 5/2/14

hybrid3415 wrote:

...

However I'm disappointed that the Attack on Titan series is only available from chapter 46! Literally useless to me, why would I want to start reading a manga from the end?


Yes, part of the arrangement with the publisher (which so far has affected only AoT and Fairy Tail) doesn't allow CR to have all the chapters.

This was announced in the CR News article: "Due to contractual negotiations with publishers, if a physical copy or e-book is available for sale, that series might not be available on Crunchyroll Manga. We are working towards ensuring that volumes not available for digital reading be available for physical purchase on our E-Commerce store with membership benefits."

I don't know what kind of deals might be currently available, but I know I was able to buy quite a few volumes as part of package deal from CR back in December (as a gift for my nephew--I've yet to buy myself copies), at a pretty good discount, and I'm sure you might find a good deal elsewhere as well. And for electronic versions I know Amazon and other major players do have these titles available.
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Posted 5/2/14
That's a real shame.

Ah well, I've paid for the month, I may as well try and get into a different manga.

Thanks for your help lorreen, and thanks for the link to the CR news article
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