Post Reply Crunchyroll problem with PS4/PS3/Android tablet
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Posted 5/11/14 , edited 5/11/14
Hi, let me start off by saying it like Crunchyroll service. I enjoy it, but I been having a lot of problems with the app on my PS4/PS3 and my android tablet for a while now. almost 90% of the anime doesn't work on it. For PS platform the video would just get black screen then go to the next episode and so on. This happen on both PS4 and PS3, as for my Sony Tablet Z, it just say "There was a problem playing the video. Please try again, or contact support if the problem persists

Now, I try to do some trouble shooting on this and play the same video on my laptop and everything is working fine. So my conclusion is the app problem. I can assure you my internet is fast, you can see the picture below. I do use VPN since I'm station in Japan. I use Unblock-Us service, and all I required to use was their DNS instead of my ISP DNS. as you can see my internet speed isn't affect. I watch netflix and other services using their VPN service.

So, what i'm asking is what else should i do to try to fix this, is it my end or crunchyroll app? Sorry for the long question. It just starting to get irritating when you're paying $12 dollars a month and not getting the service that I want. It's like fault advertising to me.
The Wise Wizard
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Posted 5/11/14

Kanti123 wrote:

I do use VPN since I'm station in Japan. I use Unblock-Us service, and all I required to use was their DNS instead of my ISP DNS. as you can see my internet speed isn't affect. I watch netflix and other services using their VPN service.

I'm guessing you don't realize that you just admitted to violating Crunchyroll's terms of service that you agreed to when signing up.

JDTAY 
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Posted 5/11/14
Oh man, how is your upload faster than your download? So jelly.
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Posted 5/11/14
Because Im working outside the US. I have no way of watching it or follow us tv show. Vpn is the only option.
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