Post Reply PS4 APP constant freezes
Mikixz 
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23 / M / Georgia
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Posted 5/13/14
Normally crunchy roll runs smoothly on my ps4. As of lately It's been really freezing and skipping. No crashes just really hard to watch a show with constant freezes. Hadn't seen any recent posts about this so I'm wondering if its just me?

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24
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Posted 6/12/14
Nope. Its driving me nuts.
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Posted 6/15/14 , edited 6/15/14
It's definitely not just you. I've been having this problem a lot lately and it's very frustrating.
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18 / M / London
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Posted 6/15/14 , edited 6/15/14
I've noticed this too I thought it was just me
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M
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Posted 6/15/14 , edited 6/15/14
Nope! It's a huge lot of us!
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37 / M
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Posted 6/15/14
Just started RIGHT NOW, like, 15 minutes ago. Now we're fighting with the app to watch ANYTHING.

It freezes up every 10-20 seconds, then we have to pause, skip 10-ish seconds, resume. Only way it'll unfreeze. Very annoying, and strange since it was completely normal so far. Started tonight on Naruto Shippuden 280 and 281...
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Posted 6/17/14
No crashes? Lucky you. While the app doesn't crash like the PS3's it does have a "crash" error message that tells you to quit the app because, and I'm working from my memory on this, it says something about some file being duplicated or missing which is preventing it from functioning.
I never thought I would say this, but I think I liked it better on PS3. Sure it crashed more often, but I feel like the video playback was significantly smoother. At the very least when it had problems with playback I was able to manage them. When the PS4 app gets hung-up advancing 15 sec or backing up 5 doesn't help much, it usually does nothing or plays again for a second or two before freezing again. Furthermore, if you've been watching multiple shows in a sitting, the act of fast-forwarding or rewinding (15 or 5 second jumps) can sometimes cause a glitch that starts the video running in fast-motion without any sound. Oh and one more thing, there's perhaps a 50% chance that your playback history will not update the shows you've watched if you've been using the app for awhile. If you're not paying attention this can be frustrating while watching videos from your queue.

P.S. On the note of fast-forward issues, simply advancing the video to the point you want to doesn't work at all for me. After moving the playback with L2 or R2 I need to push X or click the touchpad. If I don't do this the app just sits there acting like its been paused, still showing the image that had last been on the screen. I suspect that if I wait long enough (more than half a minute) it will either correct itself or assume it has reached the end of the episode and skip to the next one (something it will do if it freezes too long during playback).
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25 / M / Chicago
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Posted 6/18/14
I've been having the same issue just now. Trying to watch Hitman Reborn but keeps freezing
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35 / M / Clarksville, TN
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Posted 6/18/14
Add another. been having Freezing issues for the last 3 months on my PS4 and NO issue on my Asus Tablet and Note 3 Phone on Sprint 4G/3G service.

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40 / M
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Posted 6/19/14
Yep, I can confirm. I have seen this on my ps4 and it happens on all the shows I watch now. If I stop and try to play on my laptop it runs smooth. As it stands now the PS4 app is unusable.
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24 / M / Tampa, Florida
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Posted 6/19/14
Yeah just tried watching No Game No Life, a few freezes there but ever 10 seconds when I was watching AKB0048
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40 / F / Vermont
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Posted 6/20/14 , edited 6/20/14
I'm having the same exact problem on my PS3 so it isn't just the PS4. The app has worked great for me in the past. Never had any bad problems, occasional glitches here and there. Normal stuff. For the past , about a month I guess (since the major CR update) it has been unusable for me because of freezing!!
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25 / M / United States
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Posted 6/24/14
I've been having this same damn problem for the past few days.. it's really bad today. :/ I can't watch anything because any anime I try watching just stops playing. I hope this is fixed because I'm not paying for a service that doesn't work lol
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26 / M
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Posted 6/30/14
I was having same issue but I just directly connected my ps4 to the router with LAN cable and now it don't pause every 20 seconds and actually loads right on and and I don't have the issue of it going slow after watching a couple of hours worth this worked for me I hope it's helps everyone else maybe crunchyroll just slow with wireless connections for some reason or something
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Posted 7/1/14
I have the same problem, the app in ps3 and ps4 is useless, they play video for 2 secs and freeze, is there any way to report this problem, if this problem continue I'll cancel my subscription.
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