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Post Reply Unable To Retrieve Data Error PS3
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Posted 5/17/14 , edited 5/17/14
Same here. If this isn't fixed soon I guess I will have to just cancel my subscription (which everyone should start doing in mass quantities cause that's what will get their attention) its not like crunchyroll is the only place to get the shows. Heck Hulu has a lot of the same shows too though ya have to deal with ads, but at least you can watch something other then then unable to retrieve data.
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Posted 5/17/14
Having the same problem however my xbox 360 app works fine, its only ps3 for me
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Posted 5/17/14
I've been having problems with this app all year, between unusable lag, freeze ups, and shows simply not loading. Now this? The only reason I even still pay for this service is because at least some of that money goes to the people that make the anime I love.
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24 / M / At my computer
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Posted 5/17/14 , edited 5/17/14

jrendel wrote:

Same here. If this isn't fixed soon I guess I will have to just cancel my subscription (which everyone should start doing in mass quantities cause that's what will get their attention) its not like crunchyroll is the only place to get the shows. Heck Hulu has a lot of the same shows too though ya have to deal with ads, but at least you can watch something other then then unable to retrieve data.


The only problem I have with this, is that Crunchyroll still works fine on the computer. Their website isn't broken. So you can in fact still watch your shows.
All the console does for me is make it more convenient. So, I can't really justify cancelling a subscription when I can in fact still get all their content, just not on a very specific device.
If it was across the board, no content on any device, then yes. That would justify it in my eyes, however this is relatively minor. Even if it is highly annoying.
Much less, FUNimation doesn't have an app for the consoles so I'm already forced to watch some of my seasonal shows on the computer anyway.
Polysyllabic Support Lead
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Posted 5/17/14
Hey guys, I'm sorry we didn't get back to you earlier. I noticed this problem last night when I went to bed, and then woke up this morning to find a buttload of tickets in the Support Queue. The PS3 app is currently experiencing issues with certification--this is similar to what took down the Xbox 360 app earlier this morning.

I know it ain't much right now, but the team's hard at work on getting a real fix together for this problem. Please stay tuned, and we'll update you as soon as we can when it's back up and running! Again, I sincerely apologize, and we'll do our best to have the PS3 app back up and running as soon as possible.

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Posted 5/17/14 , edited 5/17/14
also not working for me. Website works fine.

Paying member for several years, many... many years. Please fix.
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Posted 5/17/14
in the past i have only had minor troubles with the ps3 app, probably because i quit and reopen it every few episodes, but in the past few days i have consistently been getting the unable to retrieve data message, its getting really annoying
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Posted 5/17/14
No need for attitude
DonB04 
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Posted 5/17/14
At least it still works on the PS4. A bit of lag but still works. I mainly use my ps3 to watch crunchy so I know how much it bothers everyone. If it wasn't for my ps4 I think I would've lost my mind today.
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Posted 5/17/14
Like those before me, thank you Crunchyroll for once again treating your customers as though they DON'T pay you to provide a service. Truly a credit to your profession.
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26 / M / Canada
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Posted 5/17/14

TheAncientOne wrote:


There isn't any US federal holiday around this weekend. The next US holiday is Memorial Day, on May 26.

I seriously doubt any of CR's staff working in San Francisco will be given time off for Victoria Day.



Riiight. *Smacks forehead*. Haha, sorry, that was silly of me.
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Posted 5/17/14
Got the same issue, not happy to be paying for a service we can't use
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Posted 5/17/14
Hulu has commercials, the internet is filled with anime, both new and old.

I use crunchyroll to support the creators and because of convenience.

I could always simply torrent any series I wanted to see. Including the latest releases.

Id rather not go that way because that path, while gives me immediate gratification,
Will destroy any good series in the long run
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38 / M / Oregon Coast
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Posted 5/17/14
For heavens sake people! Things happen and they are working on getting it fixed.

While they're fixing it I'll be watching with my Vita.
18007 cr points
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Posted 5/17/14
If you guys don't fix it by today I'm cancelling my subscription
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