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Post Reply Unreasonable Shipping Costs Prevent Sales
19520 cr points
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25 / M / United States
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Posted 12/7/14
I agree TC. I've only bought like.. 4 things(last one was the mystery bag for cyber week) from CR because of shipping. What I usually do is browse this store and then buy my stuff elsewhere because I can get the same thing for far less and quicker. :/ I don't plan it.. it's only at the end when I see the cart's total that it happens. Trust me I would rather support CR more but it's hard when you are forced to pay 50%+ on shipping lol In the end it's about what's best for you personally and wanting to support a company doesn't outweigh what my wallet suffers for shipping costs. :|
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36 / M
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Posted 12/9/14
God I really wish I could ignore people in the forums. Fedora tipping? You spend too much time in forums.
Use actual words and actual terms. I'm not making any attempts at deciphering your gibberish.
31042 cr points
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48 / M
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Posted 12/13/14
I agree when I saw how much for stupid mystery bag deal it was no longer a deal especially when them bags looked ugly and plain. I cancelled immediately it was no longer a deal and I live in the US.

I read about the slow shipping times and excessive shipping prices than I move on.. I prefer to buy stuff from Rightstuf the price is right with good shipping fees! I have not purchased a single thing from Crunchyroll because I can find it at a better price elsewhere I just have to search!

They are ripping there customers off with this shipping prices.
26462 cr points
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24 / F / Iwatobi!!
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Posted 12/13/14
Shipping pretty much anything to the UK makes me want to curl up in a ball and cry. And it's such a shame because I could spend a lot if the shipping wasn't as high as it is. Not sure if I would get custom fees too (I bet I would). Surely they can do something? They are losing a lot of international buisness....and we are losing the chances to buy some cool stuff
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24 / M
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Posted 1/13/15
5 dollar shipping doesn't really bother me. But I ordered something dec 4th and its yet to arrive. They're headquartered in california for fucks sake. I could have driven there and back by now.
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24 / M
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Posted 1/13/15
Yup can confirm i got bam boosled.
23629 cr points
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F / California
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Posted 1/14/15
Same here. It took me awhile before ordering from CR, I had to research their shipping cost/ free shipping. But I think if you are to buy bulk or more expensive items and apply the free shipping offer that they have, especially if you are a premium member, I think it's worth it. But it really depends on what are you buying, and how much you are willing to spend to get a free shipping deal. Well, I live in the US, so I'm not sure about International shipments. I usually order US locally, ordering internationally sucks for me, since I'm not sure how the yen-dollar will cost upon charging and the taxes... (ok, getting out of topic)

Well, recently bought SAO figmas here, comparing it to other sites, they are more expensive, CRs offer to Premium member helped. Hopefully though, I have secured my items and will be waiting for them for the next following months. (I just hope it will not take 9-months to a year).

The down side though is that CR charges you immediately after your purchase, unlike in other sites.
3056 cr points
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Posted 8/3/15
About 2 months ago I ordered that yellow Lolita kimono set off crunchyroll store, not knowing the shipping. As you probably know, that item alone is like $80 and it was like $30 shipping. I didn't know about the shipping but still ordered it. Would be good if shipping costs went down a lot to just $4 at most as that's normal shipping costs.
58662 cr points
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30 / M / Dallas, TX
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Posted 8/3/15

Emmaiscooliko wrote:

About 2 months ago I ordered that yellow Lolita kimono set off crunchyroll store, not knowing the shipping. As you probably know, that item alone is like $80 and it was like $30 shipping. I didn't know about the shipping but still ordered it. Would be good if shipping costs went down a lot to just $4 at most as that's normal shipping costs.


Shipping would have been shown during the checkout process, so yes, you should have known what how much the shipping cost would be if you paid attention.
18466 cr points
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43 / M / Finland
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Posted 8/3/15
No, I don't really have a problem with the shipping cost myself. Living in Finland, if it's EMS from Japan, or FedEx or UPS from US, the shipping is usually a lot, whether figures or discs or books or whatever. Where I order from doesn't really change that fact.

No, shipping isn't the problem I have with CR...

News article; http://www.crunchyroll.com/anime-news/2015/07/25-1/max-factorys-11-scale-sun-priestess-tamayorihime-from-selector-infected-wixoss-previewed
Store page; http://www.crunchyroll.com/store/p/167600/Sun-Priestess-Tamayorihime-WIXOSS-11th-Scale

No, the GSC price hasn't changed...
https://goodsmile-global.ecq.sc/top/maxwhswd00004.html
58662 cr points
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30 / M / Dallas, TX
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Posted 8/3/15

Gracias2 wrote:

No, I don't really have a problem with the shipping cost myself. Living in Finland, if it's EMS from Japan, or FedEx or UPS from US, the shipping is usually a lot, whether figures or discs or books or whatever. Where I order from doesn't really change that fact.

No, shipping isn't the problem I have with CR...

News article; http://www.crunchyroll.com/anime-news/2015/07/25-1/max-factorys-11-scale-sun-priestess-tamayorihime-from-selector-infected-wixoss-previewed
Store page; http://www.crunchyroll.com/store/p/167600/Sun-Priestess-Tamayorihime-WIXOSS-11th-Scale

No, the GSC price hasn't changed...
https://goodsmile-global.ecq.sc/top/maxwhswd00004.html


Looks like that particular item is being sold by a vendor, so the price isn't set by CR.
3056 cr points
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Posted 8/12/15

eyeofpain wrote:


Emmaiscooliko wrote:

About 2 months ago I ordered that yellow Lolita kimono set off crunchyroll store, not knowing the shipping. As you probably know, that item alone is like $80 and it was like $30 shipping. I didn't know about the shipping but still ordered it. Would be good if shipping costs went down a lot to just $4 at most as that's normal shipping costs.


Shipping would have been shown during the checkout process, so yes, you should have known what how much the shipping cost would be if you paid attention.


It showed the wrong number on prediction lol. Um it still hasn't come, that's the bad part.
45038 cr points
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28 / M / UK
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Posted 8/15/15


Another example of shipping fees at their finest....

it's a pack of playing cards.... why am I paying nearly 300% of the cost over the top in shipping.... :S

I would like to order more smaller things from CR, but this kills it for me
7 cr points
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26 / F
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Posted 8/4/16
I have to agree...sadly. I ordered the G.E.M. garurumon figure and paid ~ 22 € for shipping to Germany. Now I wanted to order a figure of the same line and have to pay ~ 53 € shipping Plus custom duty I would pay at least 130€ for a 60€ Figure At this rate I can get it in Germany and pay less....
Der Zoodirektor
23357 cr points
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34 / M / Germany
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Posted 8/4/16

susau wrote:

I have to agree...sadly. I ordered the G.E.M. garurumon figure and paid ~ 22 € for shipping to Germany. Now I wanted to order a figure of the same line and have to pay ~ 53 € shipping Plus custom duty I would pay at least 130€ for a 60€ Figure At this rate I can get it in Germany and pay less....


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