Post Reply NEED HELP WITH MONTHLY PAYMENT
3 cr points
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26 / M
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Posted 6/2/14
For the past 8 months, my parent's credit card has been getting charged $6.95 a month. I haven't even used the site to be honest since september and just used the credit card for a quick 14-day trial and apparently it's getting charged. It kind of sucks because I was unaware and I've been inactive and haven't even used an membership advantages or watched any anime, etc. Is there any way to get my money back from all those inactive months of getting charged or atleast a way to cancel the membership or take off auto-renewal because I don't want it being charged anymore.
58666 cr points
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30 / M / Dallas, TX
Online
Posted 6/2/14

maxwellle wrote:

For the past 8 months, my parent's credit card has been getting charged $6.95 a month. I haven't even used the site to be honest since september and just used the credit card for a quick 14-day trial and apparently it's getting charged. It kind of sucks because I was unaware and I've been inactive and haven't even used an membership advantages or watched any anime, etc. Is there any way to get my money back from all those inactive months of getting charged or atleast a way to cancel the membership or take off auto-renewal because I don't want it being charged anymore.


You can cancel your current membership directly from the /acct/?action=status page. If you want to pursue a refund, or discuss any other billing questions, you should /contact customer service directly.
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