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Posted 6/20/14 , edited 6/20/14
I currently work at Urban Outfitters. And I often get customers who are from different countries and they do speak poor English. And 99% of the time I know what they are saying because I trained myself to comprehend hard to understand accents because of my Dad's family. But an adorable little Asian lady came in, and I am assuming she was from Japan because she had an ID that had a very Japanese name. I don't even remember what it was. But anyway, I could not understand her. At all. and i felt so bad because i think i said "what did you say?" or "excuse me, i didn't catch that," probably 20 times. she was apparently asking for dress pants. she must have been so annoyed with me, but it was pure torture for me as well. i was so embarrassed.
Posted 6/20/14
I got locked in a freezer..
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Posted 6/20/14

Ouzoathena11 wrote:

Well I don't have a job and have never had a job, though I'm hoping to get one soon.... But my mom just told me a crazy thing about where she works.

Mom has worked at Wal-mart for 3 years now. Met her husband thanks to that. They work at different Wal-marts now, but the same shifts, 10pm-7am. Both do probably the most intense job at the store. They unload trucks and do inventory and basically all the stuff that needs to be done prior to all the merchandise making it out to the store. It's a lot of lifting, and they get to use machinery too.

Mom is sick with the runs and other stomach problems. But she can't call in. Step-dad is getting sick with a pretty bad cold. He can't call in either. Why? They'll both get coached (aka they get scolded). Why would that happen? They've called in too many times in the last 6 months. It doesn't matter that all of those times were because of being too sick to work or family emergencies. It doesn't matter that Mom is too sick for sure to work and that Step-dad is getting there. It's the same as if they called in one day and said "it's such a beautiful day, we're going to the lake." Every call in is treated the same. So they have to work while sick, and I hate seeing that for both of them. Mom is so miserable right now.

When mom explained this to me this morning (I got dragged out of bed to go shoe shopping), my first thought was that this is a horror story... Because it is. It's one thing when employees treat customers bad or vice versa but when the company treats the employees bad? Now that's terrifying.


This is pretty much how they treated me over an MCL sprain but because I have only been there a month I wasn't allowed to take off at all, this of course is all on management because they have the power of forbearance on policy and they are too ignorant to use it. The training they give to managers is inadequate at best. I don't put up with inflexible people like that as I am confident I will find another job very quickly. (and since they were VERY disrespectful while "coaching" me, I returned the respect by showing up and immediately quitting)
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Posted 6/25/14

VintageVengeance wrote:

I currently work at Urban Outfitters. And I often get customers who are from different countries and they do speak poor English. And 99% of the time I know what they are saying because I trained myself to comprehend hard to understand accents because of my Dad's family. But an adorable little Asian lady came in, and I am assuming she was from Japan because she had an ID that had a very Japanese name. I don't even remember what it was. But anyway, I could not understand her. At all. and i felt so bad because i think i said "what did you say?" or "excuse me, i didn't catch that," probably 20 times. she was apparently asking for dress pants. she must have been so annoyed with me, but it was pure torture for me as well. i was so embarrassed.


I always find those situations to be very awkward.
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Posted 6/25/14
Uuuuuuughghghgh!! One time my sister dragged me into bath and body works. I really don't like that store...

Well I wasn't getting out of there any time soon, so I thought I'd test one of the products. It was in an aerosol can (and who doesn't love those, really?), and I sprayed it on my arm. A worker in the store came up to me and announced loudly: "That's a hair gloss."

It was mortifying. I can never go in there again
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Posted 6/26/14
I'm trying to get over a cold. I'm practically okay except my voice is still MIA. For the most part customers seem understanding of my whispery, shot voice but I've had a few customer's be completely rude about it, refusing to take their receipt, I even had one guy mimic me. Like really??
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