Post Reply Crunchyroll App on playstation has massive memory leak
33006 cr points
Send Message: Send PM GB Post
32 / M
Offline
Posted 6/3/14
I'm sure various incarnations of this have been reported. But In the last two years using the crunchyroll application on playstation platforms it's been clear the application has a very real memory leak.

Extended use causes increasingly poor navigation. Worst offenders are maintaining your queue (adding/removing), as well navigating and launching videos from the video section of an individual series.
This forces a full lock of the ps3 requiring a hard reset and restart of the ps3, and on the ps4 since it has dedicated memory for the os, it's at least recoverable by forcing the app to close and restarting crunchyroll.

It's never been addressed, and is present on both systems, which leads me to believe it's a core flaw.

Given it's presence and it's timing I believe this is the result of others failures, such as the freeze when launching into a new episode, and upon quitting, seeing the cannot connect to service messages, as this is usually accompanied with the navigation lag, and requires a restart as well.


Work arounds end up being no longer using the ps3 application and maintaining the queue from a pc/tablet instead. It's certainly not a fix, and certainly annoying, but I figured I'd post this for any others seeing the same problem. There is no work around for selecting an episode from the videos section, you have just accept that it will eventually crash on you.

CR, please fix this.
27403 cr points
Send Message: Send PM GB Post
39 / M / Surrey, UK
Offline
Posted 6/3/14
Yes it has (had...) a memory leak. In fact, I think the first I heard of it was in an official comment on the matter from CR.

As for "never been addressed", they recently released an updated version of the app on OS3 that (amongst other things) was meant to fix this issue.
That's not to say the current version is necessarily bug-free. But to imply that the problems have "never been addressed" is disingenuous.
22108 cr points
Send Message: Send PM GB Post
28 / M / United States
Offline
Posted 6/6/14
Umm, when was the last time you used Crunchyroll? Memory leak has been greatly reduced.
33016 cr points
Send Message: Send PM GB Post
35 / M / Clarksville, TN
Offline
Posted 6/18/14 , edited 6/18/14
Not Really.

PS4- When i can Watch episodes without it frame freezing, after about 3 episodes i have to force the App closed and restart in order to Navigate.
58666 cr points
Send Message: Send PM GB Post
30 / M / Dallas, TX
Online
Posted 6/18/14

twizffxi wrote:

Not Really.

PS4- When i can Watch episodes without it frame freezing, after about 3 episodes i have to force the App closed and restart in order to Navigate.


It seems like that update has only been pushed to the PS3 so far, and hopefully, it's on it's way to the PS4 app.
You must be logged in to post.