Post Reply Cannot watch Video
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Posted 6/5/14 , edited 6/5/14
Model: Sony Google TV Gen 1
Streaming Via: Wi Fi
Service Provider: Verizon
Android OS: 3.2
App Version: 0.9.5

Ever since the update from version 0.9.3 I have been unable to play any anime or drama from the app. The application keeps on saying: There was a problem loading the episode. Please try again, or contact support if the problem persists. I have uninstalled and re-installed the app, looked at my wifi connection and verified it was working with Netflix, and looked at all possible options. I believe it is a developer issue and hope the problem will be fixed soon.

Thank you,
Huckleberry729
The Wise Wizard
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Posted 6/5/14

huckleberry729 wrote:

Service Provider: None

FYI, "Service Provider" would be your ISP.

Posted 6/5/14 , edited 6/5/14
Hey huckle* I am getting the SAME EXACT PROBLEM.
I updated the app. And now nothing is working. I went through their simple help / error where it tells you to remove cache And to log in and out, and nothing.
I also unistalled and re-installed the app and nothing.
Works fine on my computer though.
kaill 
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Posted 6/7/14 , edited 6/7/14
Am having this same issue I have the 40" model nxt-40gt1 and ver 0.9.5 is giving me the same error I have been using the old crunchyroll for Googletv app which has not been updated since 2012 my internet provider is Comcast and my router is a Buffalo wzr-300hp I am using WiFi.
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Posted 6/8/14
Having the same problem with my phone its a LG Optimus L3 and i'm connecting to a WIFI router that's a Direct link router that connect to satellite
kaill 
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Posted 6/9/14
So no update yet from crunchyroll on this issue.
Posted 6/9/14
No they are just making us keep our subs while not helping us.
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Posted 6/11/14
For all my Google TV users there is an app specific to Google TV. Just have to find it on the app store. I was having the same issue before but I went back and saw a Crunchyroll app for Google TV (B)
kaill 
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Posted 6/13/14
This most recent update has fixed it for my works fine on my Sony Google TV
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