Post Reply how do i cancel my 14 day free trial
3 cr points
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Posted 6/7/14
ive started my 14 day free trial and ive tried to cancel it but it wont let can someone help with this ?
Dragon
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Posted 6/7/14

migletlolz wrote:

ive started my 14 day free trial and ive tried to cancel it but it wont let can someone help with this ?


Hi,

When it comes to urgent billing issues, I always suggest using the Contact Us link at the bottom of every page and selecting "Billing" as the subject.

-Makoto
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Posted 6/7/14
Did you go to your setting and cancel it from there? If that doesn't work contact crunchyroll because it could be an internal problem then.
Posted 6/7/14
but your star
The Wise Wizard
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Posted 6/7/14

migletlolz wrote:

ive started my 14 day free trial and ive tried to cancel it but it wont let can someone help with this ?

If you just started it (within the past 24-48 hours), I would advise waiting until at least a couple of days have passed, then try again. If it still fails at that point, contact customer service.

Keep in mind your premium membership benefits will end as soon as you cancel the trial.

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