Post Reply Please stop automatic my account renewal!
40276 cr points
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36 / M / Germany
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Posted 6/10/14
Please cancel my membership to the end of the already paid(!!!) period.

my 2 cents:
I think the payment system, trying to push the user 1more month or just refuse to the deliver of already paid service is an unnessecary assault!
I am also very sure this kind of constraint is not legal in some countries you are serving.
Dragon
58357 cr points
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37 / M
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Posted 6/10/14 , edited 6/10/14

yasuoiwakura wrote:

Please cancel my membership to the end of the already paid(!!!) period.

my 2 cents:
I think the payment system, trying to push the user 1more month or just refuse to the deliver of already paid service is an unnessecary assault!
I am also very sure this kind of constraint is not legal in some countries you are serving.


Hi,

I moved this over to the English version of support, since I'm guessing that's where you intended to post. I'd really suggest using the Contact Us and selecting the Billing option to make sure this happens for you, though...

-Makoto
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