Post Reply xbox cr server not available... again...
6007 cr points
Send Message: Send PM GB Post
Offline
Posted 6/14/14
doesn't matter what series, i get this on a certain episode. then i can go to another anime that works fine, so it is obviously not the xbox servers. i cancelled my last free trial because of this same issue. second free trial happening again. I have a 50 meg connection on a gigabit router and absolutely everything else runs flawlessly. except cr. please explain this to me before i cancel another free trial and give up on supporting your service for good.

i'm trying to watch dog days and it is stuck on 8 minutes into episode 3. then says cr server not available, yet i can watch any other series i want. until of course i hit an episode that will tell me " the cr server is not available right now" and that will be that.

is this a way to hold free trial users back until we pay? if so i may still get the service. or are the cr servers truly that horrible?
18006 cr points
Send Message: Send PM GB Post
M / Australia
Offline
Posted 6/14/14
I have premium and the service not working or the episodes skipping ahead have been a constant issue for me. So I don't think they are trying to hold trial users back so I guess their servers are just bad.
85265 cr points
Send Message: Send PM GB Post
27 / M / Louisville, KY
Offline
Posted 6/14/14
Try logging out of CR and then back in.
6007 cr points
Send Message: Send PM GB Post
Offline
Posted 6/14/14
yah have tried logging out and back in many times, power cycling devices and network equipment. all of the basic troubleshooting steps. i'm pretty much forming the understanding it is just sub par service.

as i have said it states the server is unavailable yet i'm watching a different anime right now, and i can go into later episodes of an effected series, but miss the affected episode.

so unfortunately looks like cr won't be getting any support from my hard earned money. it is a shame as i love watching anime and this is the biggest anime app there is for xbox users.
Posted 6/14/14
Xbox servers that aren't Battlefield
85265 cr points
Send Message: Send PM GB Post
27 / M / Louisville, KY
Offline
Posted 6/14/14
Try to connect the modem directly into your XBOX and try the affected episode again.

Did that help any or are you still getting the same message?
18074 cr points
Send Message: Send PM GB Post
56 / M / Texas
Offline
Posted 6/15/14
It does it occasionally on my Samsung Blu-ray player too . Sometimes I have to do a reconnect to my wireless modem (player will drop signal) , sometimes I have to reboot my router . When it does it on my Xbox 360 I at first had to hook it to a multimedia streamer to stop drop-outs . Then when it would do it (again) I would play a different video momentarily then go back to what I was watching . as long as it comes back I'm a happy camper .
58676 cr points
Send Message: Send PM GB Post
30 / M / Dallas, TX
Online
Posted 6/15/14

briguy76 wrote:

doesn't matter what series, i get this on a certain episode. then i can go to another anime that works fine, so it is obviously not the xbox servers. i cancelled my last free trial because of this same issue. second free trial happening again. I have a 50 meg connection on a gigabit router and absolutely everything else runs flawlessly. except cr. please explain this to me before i cancel another free trial and give up on supporting your service for good.

i'm trying to watch dog days and it is stuck on 8 minutes into episode 3. then says cr server not available, yet i can watch any other series i want. until of course i hit an episode that will tell me " the cr server is not available right now" and that will be that.

is this a way to hold free trial users back until we pay? if so i may still get the service. or are the cr servers truly that horrible?


If you're seeing it repeatedly on the same episodes, at the same timecode, it's likely a problem with the current encode. Use the /contact form to submit the issue to Bjaker/Baker with all the relevant information so that he can manually re-encode the episode.
6007 cr points
Send Message: Send PM GB Post
Offline
Posted 6/15/14
Thank you all for the constructive advice and info. CR must have a pretty good community here. I really do want the service to work for me as there are no others that compare to this for what I want. Thanks again.
You must be logged in to post.