Post Reply Free Trial signup completely broken
4003 cr points
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Posted 6/19/14
Would have loved to sign up for / use Crunchyroll, but the free trial signup on PS3 is completely broken. It says it cannot validate card info, no matter what card I use (cards definitely work), and also seems very confused about if it's a 30-day or 14-day trial. Some places say one, some places say another.

I tried for about an hour to sign up, and then gave up completely. I guess I could probably sign up online but I mainly want to use it on the PS3, and this does not inspire any confidence that it would be a good experience...
Bjaker 
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36 / M / San Francisco
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Posted 6/19/14


Howdy!

Not broken! :)
It looks like the billing zip code you are entering is not what your credit card company has on file.

I would recommend reaching out to them and asking for the exact address they have on file then try signing up again.

(Sometimes even using the billing zip code of your bank works.)

Best,
-Baker
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