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How conquer your fear when using the....cash register?
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M / North America
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Posted 6/25/14
I never found it fun nor was I comfortable with it, but after a while I would get into the flow and not notice the ongoings. Just an attitude that I had to adopt, but it worked well enough. I still was never perfectly quick with counting/sorting money, since I'm just a slow-paced person after all.
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47 / M / Memphis, TN
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Posted 6/25/14
Decades ago (wait, did I just write "decades ago"?!!!), I worked as a cashier for WalMart. It was terrifying when I started, but I quickly made every single mistake possible, and then there was nothing left to be scared of (well, other than Christmas Eve shoppers). Gotta admit, though, that I still hated it and took a pay cut to become a stocker and escape.

But you do get used to it, so hang in there!
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30 / M / Florida
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Posted 6/25/14
My second job ever was in a Mcdonalds, and after a couple months there I was put in the register to learn (I was in the kitchen before); and I can say that I was nervous; not only I am a quiet, shy geeky guy but I was also still working on my English (I'm Venezuelan) and had no previous experience handling money.

I was worried about learning how to use the register menus, worried about getting the order correctly and worried about the money; but after a bit I got used to it.

All I can say is "Give it time" and you will learn and feel more confident, repeat the order to the customer to make sure you got it right (if it applies to your job, e.g. restaurant) and manage the money properly (beware of scammers, go from the higher bills to the lower ones while giving change, don't try to hurry while counting the money, etc).

Good luck!
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21 / M / Tiphares
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Posted 6/25/14 , edited 6/25/14
Practice makes perfect.

Don't worry about messing up as everyone does. After you mess up and realize "hey, that wasn't so bad!" then it's smooth sailing. Usually.
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23 / M / Michigan Technolo...
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Posted 6/25/14
I first started working a register last year, when I worked as a desk receptionist at my residence hall. I found that saying what I was doing really helped. (i.e. "Your total comes to $2.09. Out of $5.00? Your change will be $2.91. Have a nice day." Do that helps me keep track of what I'm doing, and will help the customer notice a mistake if you make one, which will reduce the likelihood of it becoming a big deal.

Otherwise, just make sure you've read up on how to use the register in your employee's manual, and ask your boss/senior coworker if anything confuses you.

Oh yeah, and don't press random buttons if it isn't working. I messed something up once, and thought I knew how to fix it by doing something I saw one of my bosses do, but I only ended up making it worse, and the register stopped working. It wouldn't even turn off, which was really weird... Anyway, it saves a lot of trouble for you, your boss, and the customer if you just ask for help when something goes wrong, and that applies to all aspects of your job, not just cash registry.
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34 / M
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Posted 6/25/14
I never had trouble with the money handling side of things, but customer interaction was never my thing.

When I first started at the register, I hardly talked to the customers at all; I just tried to get them through the line as fast as possible.
Eventually, people got on me about that, so I started talking to the customers, the usual "Hello." *give change* "Have a nice day."
But I have a tendency to speak quickly and not very clearly, and people got on me about *that*.
So then I focused on slowing that down, and people complained that I was speaking like Agent Smith from The Matrix. It wasn't intentional; speaking slower than I usually do just feels absurdly slow no matter what the speed, so it's hard to gauge.

Anyway, I just couldn't win in retail; so glad I'm not doing that anymore.
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39 / M / Florida
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Posted 6/25/14
You want to be comfy using a POS system... Work Toys R Us over the winter holidays... UGH...

As for how to get removed from a cash register... Get angry with it and smack it around... Mind you, that only works if you're a back-up and you have some sort of job security.
Due to a longevity position with a previous retail location, they forced me to be back-up as the only person covering a department. In some cases, the regular cashier associates took it upon themselves to still tell me over the PA that I had a phone call, or someone needed help in my department.
To add the insult to the injury, they would leave their post and a large line would form again, prompting me to usually call them out rudely over the PA! Customers usually got a good chuckle from my show.
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25 / F / New Jersey, USA
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Posted 6/26/14


I due want to work on the cash register I just want to overcome my long term fear. That is the only difficulty I'm dealing with at the moment.
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25 / M / MO
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Posted 6/26/14
Personally, I don't mind it I prefer running the self check outs much more because I am not required to talk to people as much but it's not too bad.
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Posted 6/26/14
I'm just afraid that I don't know how to count and/or subtract.

Especially when you don't have change, then one of the options you could do is to ask your client to even his bill so you could give him a whole exact change in return.
(e.g., The receipt is $3.50. The client has $5. You don't have any quarters in the register or any lesser change at all. You asked him to give you 50 cent more so you could give him $2 in return.)


Posted 6/26/14
This was my biggest fear when I was in high school and I had to work in BK for awhile the first day was a nightmare because the customers would ask for their food so fast since they expect you to know everything.

"2 whoopers - no onion - 1 with cheese - extra pickles and 4pc chicken nuggets"

and then they would look at me like "total? now! I have no time" while I was still looking for the whopper option on the screen and there was a long line waiting...I wanted to run away

There's nothing you can do but keep going, just go for it and after awhile you'll see it is nothing to worry about or be afraid of^^ as long as I know what I'm doing I have no problem with dealing with customers but thank God I don't work there anymore!!
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20 / M / Sweden
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Posted 6/26/14
Screw the register and let someone else handle it for you...
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25 / F / New Jersey, USA
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Posted 6/26/14

TheOmegaForce70941 wrote:

Screw the register and let someone else handle it for you...


Gotta do the register. I need to conquer my fear and learn.
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25 / M / Inside Lorreen's...
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Posted 6/26/14
If you are working a job that requires you to use a register, you will get over your fear fast. If not, best look for a new job and quick because most jobs that use registers won't keep someone who can't use one. Even if you think "oh they can just move me to another position in the store..." most places need backup when there are too many customers. If you can't run a register, you are more a hindrance too them than an asset. At the places I worked at if you couldn't handle the register, they would fire you without a second thought if you didn't get your act together.

You can hate the job, I hated my 4 years in retail. But I still did the job because it was required of me.

As for tips on getting over the fear... well I really don't have any. Retail sucks no way around that. I am a social person so I had no problem with the hundreds of thousands of people I met and interacted with daily. Practice makes perfect I guess, just be ready for some backlash if you are not doing the job properly. Obviously not every place is the same, nor as strict as others. With where I worked and the time I was working, I think I had more fear of losing my job than anything else.
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22 / M / Fort Myer
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Posted 6/26/14 , edited 6/26/14
If I can operate this

You should be able to operate this


They're like the same thing, but not really. God speed.
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