Post Reply Upgraded my account, minor questions ...
13071 cr points
Send Message: Send PM GB Post
23 / F / New Hampshire
Offline
Posted 6/25/14
So I just now went and upgraded my account, which cost close to an extra $4 for now, and will of course cost the regular $12 a month from here on out. I went to check my emails and paypal to confirm everything as I usually do when paying through paypal. A couple questions ...

Is it normal for me to get an email saying my Crunchyroll account has been suspended, and then another saying I signed up for a cycle of premium all access? I want to be doubly sure that nothing is wrong with the billing process here.

I also got an email confirming some sort of payments to CR that equal wayyyy more than the monthly subscription, although it regards the CR cycles and all of that. Is that an email regarding how much I have paid to CR over the months or should I be concerned?

Thanks in advance!
58674 cr points
Send Message: Send PM GB Post
30 / M / Dallas, TX
Online
Posted 6/25/14

leolachante wrote:

Is it normal for me to get an email saying my Crunchyroll account has been suspended, and then another saying I signed up for a cycle of premium all access? I want to be doubly sure that nothing is wrong with the billing process here.

I also got an email confirming some sort of payments to CR that equal wayyyy more than the monthly subscription, although it regards the CR cycles and all of that. Is that an email regarding how much I have paid to CR over the months or should I be concerned?


Your profile states you're an All-Access Member, so there should be no problems there. As for the other question, you should always /contact customer support directly for any billing-related questions.
You must be logged in to post.