Post Reply Just paid for membership now it's expired? help please.
11851 cr points
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Posted 6/30/14
Hello. I don't know whats going on but i just renewed my membership a few days ago and now it's saying it has expired.
here is the email confirmation.

Name of Subscription: Monthly Anime Membership
Name of Application: Crunchyroll - Watch Anime & Drama Now!
Content Provider: Crunchyroll Inc.
Date of purchase: 06/22/14
Subscription Period: 1 month
Length of Trial: 7 days
Renewal Price: $6.99
Payment Method: iTunes account

if this is the wrong place to ask please tell me where to go.
One Punch Mod
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Posted 6/30/14 , edited 6/30/14

galdris wrote:

Hello. I don't know whats going on but i just renewed my membership a few days ago and now it's saying it has expired.
here is the email confirmation.

Name of Subscription: Monthly Anime Membership
Name of Application: Crunchyroll - Watch Anime & Drama Now!
Content Provider: Crunchyroll Inc.
Date of purchase: 06/22/14
Subscription Period: 1 month
Length of Trial: 7 days
Renewal Price: $6.99
Payment Method: iTunes account

if this is the wrong place to ask please tell me where to go.


Since the Payment Method is iTunes, I'm afraid you're going to have to contact them to resolve this.

However, the first thing I suggest is, if you have more than one CR account, make sure you didn't get them mixed up--maybe galdris expired, but there's another account that is actually the one you renewed?

However, based on the timing it does kind of look like maybe it expired after your 7 day trial but didn't renew automatically. If you are certain you did not do something to cancel during your trial period, definitely do get in touch with iTunes to see what happened.
11851 cr points
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Posted 6/30/14
I only have one account but Thanks i will try contacting iTunes.
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