Post Reply Video problems
6039 cr points
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Posted 7/2/14
i am new to crunchyroll and will be soon subscribing to the service hopefully by the end of the week, and as of today i have tryed to stream many series and episodes with no luck as after watching the ad which is fine with me to support the website i get a blackscreen and nothing else. i have already tryed the whole flash and delete cookies and all of that and nothing has worked so i am guessing it is on cr end but i can view on mobile fine on iphone 5 c any help will be great !
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33 / M / Florida
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Posted 7/4/14
This has been reported by a large number of folks with playback problems. There are a few different things to try. First, have you done the video troubleshooting available [url=http://www.crunchyroll.com/help?topic=video]here?

Also, is there video choppy when it runs outside of the ads? If the problem is with some shows only, try changing the quality of the video. Sometimes I have had luck with video improvement by going from SD to 480 or the other direction. I don't know why, but some uploads/streams/however they provide the shows seem to be problematic with the latest Adobe Flash plugin while others of the same show are perfectly fine.
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