You cannot cancel your free trial while your billing information is being validated. Please try again at a later time.
Posted 7/5/14
Hi. Can anyone help me with this problem? I want to cancel my free trial before i get charged as a Premium Member. I don't want to be Premium Member, and that's why I really want to cancel my free trial.
It won't allow me to cancel my free trial, it says: You cannot cancel your free trial while your billing information is being validated. Please try again at a later time.


Is there a problem on the website or do I have to wait for an answer? How long does the validating take?

I've clicked on Contact Support and told my problem. Haven't got an answer yet.

Anyone have the same problem?

Posted 7/6/14

DAtalay wrote:

Hi. Can anyone help me with this problem? I want to cancel my free trial before i get charged as a Premium Member. I don't want to be Premium Member, and that's why I really want to cancel my free trial.
It won't allow me to cancel my free trial, it says: You cannot cancel your free trial while your billing information is being validated. Please try again at a later time.


Is there a problem on the website or do I have to wait for an answer? How long does the validating take?

I've clicked on Contact Support and told my problem. Haven't got an answer yet.

Anyone have the same problem?



closed for duplicate. Your answer is in the other thread.
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