First  Prev  1  2  Next  Last
Post Reply CANCEL MY FREE TRIAL - PLEASE!
42646 cr points
Send Message: Send PM GB Post
60 / M / Earth
Offline
Posted 2/9/15

Edgar713 wrote:

If I cancel the free trial will I be charged for anything because when I hit cancel free trial it says my membership will expire on Feb 23 and I don't want to be charged for anything.


Ok, that's a little weird, actually... When someone cancels a free trial, in the past, the premium benefits have always been revoked immediately the same day, not some future date...

The account/login info itself doesn't go away, just the premium crown, in your case. I'm not sure if that's immediate, or if it might take a few minutes to an hour though.

You would only be charged if you don't cancel before the date that the trial is due to run out. There isn't a charge on your card until then.

If you want to remove the login account entirely after you cancel, once you see your crown disappear, then there is another /nuke page for that.
6 cr points
Send Message: Send PM GB Post
Offline
Posted 3/7/15
lol
Posted 3/17/15
I want to cancel my free trial but I cannot do this>
Please cancel my free trial asap.
58668 cr points
Send Message: Send PM GB Post
30 / M / Dallas, TX
Online
Posted 3/17/15

lavacaru wrote:

I want to cancel my free trial but I cannot do this>
Please cancel my free trial asap.


If you just started your free trial, it takes 24-48 hours to verify your billing information, and you can cancel once that's done. This will cancel your Premium benefits immediately, though.
730 cr points
Send Message: Send PM GB Post
25 / F / Anywhere
Offline
Posted 5/12/15
Crunchyroll has been deducting $ from my paypal account. I signed up for the Free Trial expecting it to end with that. I haven't watched anything on this website at all. It says I'm a regular member even though it's saying I'm paying for it? Ridiculous.

Delete my membership, please.
29118 cr points
Send Message: Send PM GB Post
83 / F / Bite the pillow.
Offline
Posted 5/12/15

SeinaruSokai wrote:

Crunchyroll has been deducting $ from my paypal account. I signed up for the Free Trial expecting it to end with that. I haven't watched anything on this website at all. It says I'm a regular member even though it's saying I'm paying for it? Ridiculous.

Delete my membership, please.

For faster service, you might want to contact CR directly through the Contact Us page:

- http://www.crunchyroll.com/help?topic=contact

That might net you a quicker response.

Good luck.
Der Zoodirektor
23403 cr points
Send Message: Send PM GB Post
34 / M / Germany
Offline
Posted 5/12/15

SeinaruSokai wrote:

Crunchyroll has been deducting $ from my paypal account. I signed up for the Free Trial expecting it to end with that. I haven't watched anything on this website at all. It says I'm a regular member even though it's saying I'm paying for it? Ridiculous.

Delete my membership, please.


If it's not reflecting on your account, you likely created a second account by accident. Contact us in support and we'll have a look at it. (Provide the email address of your paypal account, so we can find it quickly).
1276 cr points
Send Message: Send PM GB Post
Offline
Posted 8/30/15 , edited 8/30/15
SO like man i know this was a year ago but to cancel a free trail you just had to go to
https://www.crunchyroll.com/acct/membership/
lol
First  Prev  1  2  Next  Last
You must be logged in to post.