Post Reply Is the payment taking a while to go through normal?
6016 cr points
Send Message: Send PM GB Post
18 / M / Atlanta, GA
Offline
Posted 7/6/14
So I recently used a gift card to get a crunchyroll sub. The card had 21 USD on it and I bought the three month anime only type one. First I just tried the free subscription, but it said it was not able to go through. I then tried the three month one, but it too said that the operation timed out. It has been about 30 minutes now, but the order still just says created in my order history. Is this normal and how long is the average wait time for the payment info to be received?

Thanks,

-Mat
58686 cr points
Send Message: Send PM GB Post
30 / M / Dallas, TX
Online
Posted 7/6/14

Mattwabkit wrote:

So I recently used a gift card to get a crunchyroll sub. The card had 21 USD on it and I bought the three month anime only type one. First I just tried the free subscription, but it said it was not able to go through. I then tried the three month one, but it too said that the operation timed out. It has been about 30 minutes now, but the order still just says created in my order history. Is this normal and how long is the average wait time for the payment info to be received?


Is this a pre-paid Visa/MasterCard? If so, CR doesn't accept this as a payment method for recurring subscriptions.

You should be able to use the same card to purchase a gift membership, though: /store/p/82544/All-Access-Membership-Gift.
6016 cr points
Send Message: Send PM GB Post
18 / M / Atlanta, GA
Offline
Posted 7/6/14
So then could I buy a gift membership for myself?
58686 cr points
Send Message: Send PM GB Post
30 / M / Dallas, TX
Online
Posted 7/6/14

Mattwabkit wrote:

So then could I buy a gift membership for myself?


Yes, just redeem the code yourself.
6016 cr points
Send Message: Send PM GB Post
18 / M / Atlanta, GA
Offline
Posted 7/6/14
I just bought a gift membership and sent it to my e-mail. It seems to have worked. Thanks for the help!
You must be logged in to post.