Forums Help Crunchyroll Store
Post Reply How to access store credit
aundreamurphy
9010 cr points
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25 / F / Tennessee
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Posted 7/8/14
I got a $115.15 refund on some manga that I wanted to buy, but I wanted it to go back on my debit card. I didn't know at the time they did store credit refunds. How do I access the store credit refund because it isn't in the CR Bucks area. I'm highly pissed right now because I'm afraid I lost $115, but I'm trying to stay calm....
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NateMing 
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35 / M / CR HQ
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Posted 7/8/14
Hi Aundrea, I apologize for the trouble with this. If possible, could you please send us an email at [email protected] (mark it for eCommerce) and I can hand it to our manager? Unfortunately, I'm not seeing anything I'm able to do right this second, but I'm sure he can figure something out. Once again, sorry for the trouble, and please contact us as soon as you can.
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