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funnyginsan 87080 cr points Send Message: 32 / M / Irish/German - Am... Offline	Permalink Reply Quote Posted 7/10/14 Yoooooo! So yeah the video is fine the android application for crunchyroll streams whatever I want but when it plays I get ads. No other device in the house gets ads: Ps3 - no ads AppleTV - No ads. Android Phone itself - no ads. Made sure I was signed in and even re-logged. Still having the problem. At first I was like "I'll deal" but yall have spoiled me to no end so I'm complaining now. Do I have to somehow add Chromecast to my registered devices or something? Thanks in advance.
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Cloakedboltz 18298 cr points Send Message: 29 / M / Canada Offline	Permalink Reply Quote Posted 7/11/14 Not sure why you have them, I have ChromeCast and I don't get any ads. I didn't need to register my ChromeCast. Probably an error specific to your account or something.
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funnyginsan 87080 cr points Send Message: 32 / M / Irish/German - Am... Offline	Permalink Reply Quote Posted 7/11/14 Cloakedboltz wrote: Not sure why you have them, I have ChromeCast and I don't get any ads. I didn't need to register my ChromeCast. Probably an error specific to your account or something. Yeah its still going on too its weird. Quick question - are you a full-access member or a anime subscription only member? Cause I'm an anime only subscriber... Tried it out with multiple anime too just in-case it was something wonky with just that specific anime and it happens on all of them.
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Cloakedboltz 18298 cr points Send Message: 29 / M / Canada Offline	Permalink Reply Quote Posted 7/12/14 , edited 7/12/14 funnyginsan wrote: Cloakedboltz wrote: Not sure why you have them, I have ChromeCast and I don't get any ads. I didn't need to register my ChromeCast. Probably an error specific to your account or something. Yeah its still going on too its weird. Quick question - are you a full-access member or a anime subscription only member? Cause I'm an anime only subscriber... Tried it out with multiple anime too just in-case it was something wonky with just that specific anime and it happens on all of them. Anime Membership
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kufirst 138940 cr points Send Message: M / USA Offline	Permalink Reply Quote Posted 7/13/14 Be sure to email CR support. Fufufu~
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Goluxas 15009 cr points Send Message: Offline	Permalink Reply Quote Posted 7/13/14 , edited 7/13/14 This just started happening for me too. I really hope its a bug, because its very frustrating to get ads with a paid subscription. I wonder if it still shows ads if I cast from my PC instead of using the phone app... UPDATE: I got no commercials when casting from my PC. Seems like it's a bug with the phone app after all. (Android app, for the record.)
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funnyginsan 87080 cr points Send Message: 32 / M / Irish/German - Am... Offline	Permalink Reply Quote Posted 7/13/14 kufirst wrote: Be sure to email CR support. Fufufu~ YOU DONT TELL ME WHAT TO DO! Goluxas wrote: This just started happening for me too. I really hope its a bug, because its very frustrating to get ads with a paid subscription. I wonder if it still shows ads if I cast from my PC instead of using the phone app... UPDATE: I got no commercials when casting from my PC. Seems like it's a bug with the phone app after all. (Android app, for the record.) Ahhh okay that makes sense. Well I guess I'll uninstall and re-install the app and see if that fixes it. If it doesnt then I guess I will have to email CR support after all. (my computer and the TV in question arent in the same room so thats not an option)
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Goluxas 15009 cr points Send Message: Offline	Permalink Reply Quote Posted 7/13/14 Since your computer's in another room, I thought of another workaround that might help. Try using Chrome on your phone, navigate to Crunchyroll and start a video in the browser, then cast it from there. No idea if that will work (or is even possible), but could be worth a shot.
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