Activation Code
7012 cr points
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21 / M
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Posted 7/10/14
I got a new crunchyroll account, but cannot link it to my tv app. I used to have a different account that was already linked by activation code, but that account is long gone deleted. It appears the activation code does not change, but rather is the same for the tv, since I've tried deleting and redownloading it. Even after that, it will not connect to my new account. Any way to fix this?
58678 cr points
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30 / M / Dallas, TX
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Posted 7/10/14

2WeekFreeTrial5ever wrote:

I got a new crunchyroll account, but cannot link it to my tv app. I used to have a different account that was already linked by activation code, but that account is long gone deleted. It appears the activation code does not change, but rather is the same for the tv, since I've tried deleting and redownloading it. Even after that, it will not connect to my new account. Any way to fix this?


The standard way is to deactivate the device from your account settings, but that doesn't sound like it will help in this case. I would suggest /contacting customer support to see if they can fix this for you.
7012 cr points
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21 / M
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Posted 7/11/14
Thanks, I'll try!
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