Created by Jump_Reaper
Post Reply Please stop my auto renewal
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Posted 7/12/14 , edited 7/12/14
I'm so sorry I'm kinda new, but could you please stop my auto renewal?
-pardon my impoliteness, sorry; I'm in a hurry
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30 / M / WA State
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Posted 7/12/14
You're the one who has to stop it.
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21 / M / The Heroes Associ...
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Posted 7/12/14


Hey jump, follow this link my friend

https://www.crunchyroll.com/acct/?action=status

underneath your membership status is an option to cancel your renewal
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Posted 7/12/14
Won't that cancel my whole membership?
The Wise Wizard
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Posted 7/12/14

Jump_Reaper wrote:

I'm so sorry I'm kinda new, but could you please stop my auto renewal?
-pardon my impoliteness, sorry; I'm in a hurry

Your best bet is to contact customer service directly, rather than hoping they see your post her. Use the Contact Us form (the link for which can also be found at the bottom of any page).

Submissions via that form or e-mail take priority over them perusing this form.




Jump_Reaper wrote:

Won't that cancel my whole membership?

Only people whose membership has 30 days or more to go will even see a "Cancel Membership Renewal" button. So yes, if you are on a month-to-month membership and only see "Cancel Membership", that would indeed kill your account immediately.

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