Account Management - Help?
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Posted 7/16/14 , edited 7/16/14
I would like to cancel my subscription with Crunchyroll however whenever i click to cancel my current subscription it reads a message stating that I cannot cancel it now as they still validating my billing details?

Any advice? If so can it be based upon how I can cancel my subscription ASAP.
Posted 7/16/14 , edited 7/16/14
You can contact support and ask them to cancel it or have them turn off the auto-renew, that way it will cancel at the end of your current billing period. Personally I'd go for the latter, since it seems you just bought the subscription, no sense throwing money away.

http://www.crunchyroll.com/help?topic=contact
Posted 7/16/14
I'll manage YOUR account anytime ; )
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Posted 7/16/14
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Posted 7/16/14

waleedehsan wrote:

I would like to cancel my subscription with Crunchyroll however whenever i click to cancel my current subscription it reads a message stating that I cannot cancel it now as they still validating my billing details?

Any advice? If so can it be based upon how I can cancel my subscription ASAP.


Sounds like you are on a trial account that just started today. Just wait a day or so, and then you'll be able to cancel. Please note that when you do cancel it will cancel immediately so if you want to continue using Crunchyroll for the full trial period you should wait until the last day (unless you've already contacted support and they've made arrangements for the trial to end without rolling over into a paid subscription.

I'm closing this thread now. In the future if you have questions or issues related to Crunchyroll, please start a thread in one of the help forums, such as Site Support / Minor Questions
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